Page 22 - THYME Peak Period Planning Document-ENGLISH
P. 22

PLANNING










                                                                                                            2 WEEKS PRIOR

                                                                                                            •  Make sure your store is ready
                                                                                                            and well-stocked; take note of any
                                                                                                            deadlines for online requisitions and
                                                                                                            place your orders beforehand – keep
                                                                                                            in mind that you must be well-stocked
                                                                                                            enough to accommodate the entire
                                                                                                            peak period.
             PEAK PERIOD                                                                                    •  If you would like to open earlier,
             CHECKLIST                                                                                      please make sure to contact your DSM
                                                                                                            and mall administration to advise them
                                                                                                            of the change for that day, and ensure
                                                                                                            that you change your store hours for
                                                                                                            that day in StoreForce.
            TO REVIEW WITH YOUR DSM:                  TO REVIEW WITH YOUR TEAM:
                                                                                                            •  Review Visual directives and
            •  Review your targets and goals          •  The E.D.G.E. video                                 develop and execution plan.

            •  Review schedules, zone charts,         •  Gift  Cards and the sales                          •  Start saving boxes to use as hanger
            break schedules, hourly targets,          opportunity they represent for                        boxes.
            tasks and events.                         the business.

                                                      •  The  importance of signing
                                                      customers up for our e-mail
                                                      program – they will be informed
                                                      of all our promotions before even
               WATCH THE                              entering the store!
               E.D.G.E. VIDEO!
                                                      •  How  to issue a gift receipt/e-
                                                      receipt, return policy and other
                                                      procedures
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