Page 18 - Line manager training: Effective line management
P. 18

Expectations of you in your line management role








                                               What you might need to do                                        How you might need to behave




                                           • Plan and organise resources                                       • Demonstrate values

                                           • Set team’s direction                                              • Be an ambassador for the

                                           • Approve time off                                                     brand


                                           • Manage performance                                                • Trust others

                                           • Set budget                                                        • Behave in a way that people

                                           • Embrace new ways of working                                          will trust you


                                           • Handle disciplinaries and                                         • Challenge

                                              grievances                                                          processes/contribute new
                                                                                                                  ideas

                                                                                                               • Seek and accept feedback

                                                                                                               • Encourage others when trying

                                                                                                                  new ways of working


                                                                                                               • Be flexible
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