Page 22 - Final Variable Operations
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Used Car Monthly Meeting
                                                          January 15, 2020
                                 Gross Report                                               Look 2 Book
                                DECEMBER 2018                                              DECEMBER 2018
            UNDER 60 DAYS          61 to 75 DAYS         76+ DAYS               ALL VEHICLES            TOYOTA'S ONLY
          FRONT                    FRONT                 FRONT     GAP    Took                     Toy
     UNITS  GROSS  AVG  GAP AVG  UNITS  GROSS  AVG  GAP AVG  UNITS  GROSS  AVG  AVG  in/Appraised  L2B%  # Whsl/%  # Retail/%  Appraised  L2B%  # Whsl/%  # Retail/%
      191  $265,434  $1,390  $128  14  ($6,376)  ($455)  $378  17  ($7,837)  ($461)  $732  144/269  54%  24/17%  120/83%  60/111  54%  7/12%  53/88%
                                DECEMBER 2019                                              DECEMBER 2019
            UNDER 60 DAYS          61 to 75 DAYS         76+ DAYS               ALL VEHICLES            TOYOTA'S ONLY
          FRONT                    FRONT                 FRONT     GAP    Took                     Toy
     UNITS  GROSS  AVG  GAP AVG  UNITS  GROSS  AVG  GAP AVG  UNITS  GROSS  AVG  AVG  in/Appraised  L2B%  # Whsl/%  # Retail/%  Appraised  L2B%  # Whsl/%  # Retail/%
      172  $254,816  $1,481  $2  27  ($452)  ($17)  $328  24  ($4,401)  ($183)  $412  241/357  68%  56/23%  185/77%  111/158  70%  60/38%  98/62%
                    ROI/GAP - DECEMBER 2019                                    Sweet Spot - Prior 90 Days Sold
               # OF                TOTAL       MTD                       Count/  ODO  Price  % of Mkt/  Age/  Markup
               DEALS  FEG w/$300  BACK AVG  AVG  MTD ROI GAP AVG         % of Inv          % Cost Mkt  LMDS
    TEAM BP     57    $1,066  $946  $2,012  194%  $134       Sold Over 60  142 / 21%  40,097  $23,006  95% / 95%  84 / 80  -$263
    TEAM JM     53    $832    $824  $1,656  274%  $37        Sold 31-60  158 / 22%  46,990  $21,273  99% / 93%  44 / 71  $1,090
    TEAM JS     52    $1,331  $1,256  $2,587  319%  $107     Sold Under 30  383 / 57%  55,696  $20,371 101% / 85%  15 / 70  $20,604
    TEAM MH     60    $1,252  $999  $2,251  264%  $55        Overall      673   50,490  $21,127  99% / 89%  36 / 73  $1,651
                                  Inventory                                             Intercompany Transfers
    Breakdown  Count  %  Goal      *Ending Inventory  JAN  *DEC                  TTL   AVG   AVG DTS  # SOLD  # STOCK  GAP
    CERTIFIED   60  20%  33%       Toyota           175  171
    NON-CERT    118  39%  33%      Non-Toyota       125  115
    OTHER       122  41%  33%      TOTAL STOCK      300  286
           Total  300  100%        Avg Age of Inventory  20  24
                                   # of Units over 60  6  25
        Missing Photos             Inventory Turn (Rtl Only)  17.04  14.25
      0-7       21                 Adj % Cost to Market  86%  87%
     8-14       10                 Adj % Price to Market  100%  99%                 Avg Adj Cost % of Inventory Sources
     15+        8                  MTD Avg GAP      $59  $84                Source     Ct.   %       Source   Ct.   %
     TOTAL      39                 MTD Avg COS (Inv)  $19,034  $21,087  BRUCE PUR      1    93%  RANDY        1     82%
                JAN  DEC           MTD % of Whlsl Traded  21%  38%     CAROFFER        6    103%  TRAC        6     94%
    Recon Cycle Time   6.17  5.99  MTD % of Retail Traded  79%  62%    INTERCO         43   93%  TRADE        132   81%
    MTD Avg Recon $  $1,378  $1,171  3/3 Warranty Spend  $300  $952    JAMES           1    91%  WILLIE OTHER  24   84%
                                   YTD 3/3 Warranty Spend  $300        JEREMY          1    85%  WILLIE TOYOTA  72  90%
                                                                                                 Grand Total  300   86%
                                                 Used Car Internet Team - December 2019
               Orig   Current  Reassig   Appt/           Sold   I-Net   Sold               Appt to Lead   Appt Show
    Sales Person  Leads  Leads  ned %  Avg Calls  Appts  Lead%  Shown  Shown %  (Appts)  Sold  (Total)  Used  17%  Used  59%
                                                                                           Appt Close   Used Close
    Jordan      51   27  2%    33    0    0%    0   n/a   0    7   13                       Used   41%  % to Lead  9%
    Brandon     58   61  5%    12    26  43%   16   62%   12   10  14
    Cody        0    0   n/a  n/a    0    n/a   0   n/a   0    1   2                          Things you should track in the Digital Dept
    Brennan     49   44  6%    27    5   11%    2   40%   1    1   6.5                    1.  # of leads (opportunities)
    Devin       47   52  2%    16    5   10%    2   40%   2    5   8.5                    2.  # of appt's set (goal is 60% of opportunities)
    Bob         53   51  8%    25    8   16%    6   75%   3    7%  13                     3.  # of appt's that showed up (goal is 50%+ of appt's set)
                                                                                          4.  # of vehicles sold (40-50% min. of appt's set)
                     Used Car Financials                                                  5.  You should also track how many actually delivered
                DEC 2019                DEC 2018                                               of sold units.
               Units  FEG  Per Unit  Units  FEG  Per Unit
                                                                                          Example:  1.  100 leads
    Certified   58  $50,600  $872    70  $53,540  $765                                           2.  60 appointments set
    Non Certified  88  $120,250  $1,366  59  $72,303  $1,225                                     3.  30 appointments showed up
    Other       76  $76,750  $1,010  95  $89,677  $944                                           4.  12-15 vehicles sold
        Total   222  $247,600 $1,115  224  $215,520  $962                                      This is a 12-15% overall closing ratio.
          *DEC19 based on log; aXcessa #'s are wrong
    Other Topics:                       Notes:



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