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Six Greatest Ideas for Building Creative Plans • 141

8. Market share —score 5
     Our market share has just increased significantly and will continue to do so in
     the short term as the new projects are implemented. The key to maintaining
     that momentum is to discover more opportunities in the pipeline.

              Level of contact

                      10-T

Market share                      Customer
                                  satisfaction

Prospecting                       Account
                                  planning

Customer                          Competitive
 strategy                           position

              Strategic products

Idea 89 - Keep the documentation brief

One of the many reasons people are put off making creative plans occurs if you
require them to write screeds of data on volumes of forms. The essential part of a
plan is simply:

   • the list of critical success factors;
   • the spider's web;
   • for each objective an activity plan on one page.
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