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BIBLIOGRAPHY

Bibb, Sally; Kourdi, Jeremy (2007) A Question of Trust: The crucial
    nature of trust in business, work and life—and how to build it,
    Cyan/Marshall Cavendish Books.

Charan, Ram; Drotter, Stephen; Noel, James (2000) The
    Leadership Pipeline: How to build the leadership-powered company,
    Jossey-Bass.

de Bono, Edward (2000) Six Thinking Hats, Penguin Books.
Diamond, Jared M. (1998) Guns, Germs and Steel: A short history of

    everybody for the last 13,000 years, Vintage Books.
Gladwell, Malcolm (2002) The Tipping Point: How little things can

    make a big difference, Abacus.
Goleman, Daniel (1995) Emotional Intelligence: Why it can matter

    more than IQ, Bantam.
Hammer, Michael; Champy, James (2001) Reengineering the

    Corporation: A manifesto for business revolution, Nicholas Brealey
    Publishing.

Kanter, Rosabeth Moss (1985) The Change Masters: Innovation and
    entrepreneurship in the American corporation, Free Press.

Kaplan, Robert S.; Norton, David P. (1996) The Balanced Scorecard:
    Translating strategy into action, Harvard Business School Press.

Kelley, Tom; Littman, Jonathan (2001) The Art of Innovation: Lessons
    in creativity from IDEO, America’s leading design firm, Broadway
    Books.

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