Page 8 - PROFESSIONAL COMPETENCY IMPROVEMENT PROGRAMME 2025 September
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STRUCTURE 01
                                Programme


                                                                                        MODULE











                                  MODULE 1:


                                    Personal Development Strategies (Weeks 1–4)



                                  OBJECTIVE:


                                    Build personal professionalism, customer-facing
                                    confidence, and workplace discipline.



                                  UNITS:

                                    Week 1:  Personal Branding & Grooming


                                    Week 2:  Self-Discipline & Workplace Productivity


                                    Week 3:  Confidence & Emotional Intelligence

                                    Week 4:  Customer Experience Excellence




                                   Expected Outcomes

                                   • Better teamwork and adaptability.


                                   • Constructive conflict resolution.

                                   • Higher team motivation and efficiency.


                                   • Inclusive workplace culture.


















                  07                                                   BIMT CAMPUS  l  NO. 654, GALLE ROAD, COLOMBO 03.
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