Page 6 - CZS Employee Handbook
P. 6
Welcome
Welcome to the Chicago Zoological Society! We are delighted you have joined our world-class
organization and became a part of our talented, dedicated, and hard-working team of professionals.
The Chicago Zoological Society is an internationally I encourage you take every opportunity to engage our zoo
recognized leader in conservation. You should take great guests and learn about the many facets of our organization
pride in working for an organization that is dedicated to and its operations, programs, and offerings so that you can
conserving and protecting animals and the environment be the most effective in your job and provide the best
and connecting people with wildlife and nature. We strive possible customer service and the most memorable experi-
for excellence in all we do, including providing the highest ences for our visitors, an important responsibility of every
quality of animal care and the highest quality of program- staff member.
ming, customer service, and education for the public. Regardless of what position you hold, as a Chicago
Much of this is accomplished through our two Centers Zoological Society employee, you play an extremely
important role in carrying out our mission. We expect you
of Excellence: the to take this responsibility and your employment seriously.
Center for the Your behavior and actions are a direct reflection on the
Science of Animal entire organization. Therefore, it is essential that you
Care and Welfare represent the organization in the most positive, profession-
and the Center for al, and courteous manner at all times. Look for opportuni-
Conservation ties to interact, share information, and engage our zoo
Leadership. You will guests to make each guest’s visit a great one.
learn more about We promote a fun environment that values and cele-
these centers during brates people, results, innovation, diversity, and enthusi-
your employment. asm—a workplace where employees are engaged and are
Through our many able to use their intelligence, ingenuity, resourcefulness, and
award-winning potential. We continuously focus on ways to improve our
education, science, organization to become even more effective and more
research, outreach, relevant. If you have an idea or suggestion, we want to hear
and other programs it. Please share it with your supervisor, email your sugges-
and by engaging over two million Brookfield Zoo guests tion to suggestions@czs.org, or drop it in the suggestion
each year, we work together to make a positive difference box in the Administration Building.
for people, animals, and the environment, here and around I know that you will achieve a deep sense of personal
the world. We strive to inspire others to take positive satisfaction and connection from your work with the
actions in their communities, in their homes, and in their Chicago Zoological Society, the contributions that you
daily lives to care for animals and the environment and to make, and the results you will achieve. I trust you will find
inspire others to do the same. Working together, we can your employment with us rewarding and that you will work
make a huge difference. to make the Chicago Zoological Society an even finer
Our staff is the key to our success in achieving these institution. Welcome aboard!
important goals. Each employee contributes to our
important conservation mission and is an ambassador for Stuart D. Strahl, Ph.D.
the organization. We expect you to embrace and exemplify President & Chief Executive Officer
our institutional values, our high ethics, and our standards
of professionalism in all you do.
We are confident that your employment with us will be
interesting, rewarding, and fun and that you will take
pride in working for a leading conservation organization.
4 Introduction
