Page 7 - Avoiding Surgical Mishaps Part 1
P. 7

Table of Contents




                   PART ONE                                                                              9

                       Introduction ..................................................................................................9

                            Indefensibility Issues ..............................................................................11

                            Data Review ................................................................................................12


                       Communication ........................................................................................13

                            Communicating with Patients and Families ..........................15

                            Informed Consent ....................................................................................16

                            Documenting the “Process” ............................................................27

                            Informed Refusal ......................................................................................31

                            Surgeons’ Duty to Review Pre-op Tests ..................................32

                            Communicating with Staff ................................................................33

                            Communicating with Other Providers ......................................37

                            Communicating the Handoff ...........................................................39


                       Documentation ........................................................................................ 42

                            Electronic Health Records  ...............................................................47


                       Systems .......................................................................................................50

                       Tracking ....................................................................................................... 52

                            Tracking Systems ....................................................................................58

                            Electronic Tracking System ..............................................................59

                            Patient Notification  ........................................................................61


                       Telephone Procedures .........................................................................66

                            After-Hours Calls .....................................................................................75
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