Page 7 - Avoiding Surgical Mishaps Part 1
P. 7
Table of Contents
PART ONE 9
Introduction ..................................................................................................9
Indefensibility Issues ..............................................................................11
Data Review ................................................................................................12
Communication ........................................................................................13
Communicating with Patients and Families ..........................15
Informed Consent ....................................................................................16
Documenting the “Process” ............................................................27
Informed Refusal ......................................................................................31
Surgeons’ Duty to Review Pre-op Tests ..................................32
Communicating with Staff ................................................................33
Communicating with Other Providers ......................................37
Communicating the Handoff ...........................................................39
Documentation ........................................................................................ 42
Electronic Health Records ...............................................................47
Systems .......................................................................................................50
Tracking ....................................................................................................... 52
Tracking Systems ....................................................................................58
Electronic Tracking System ..............................................................59
Patient Notification ........................................................................61
Telephone Procedures .........................................................................66
After-Hours Calls .....................................................................................75