Page 12 - Hospitalists - Risks When You're the Doctor in the House (Part Two)
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SVMIC Hospitalists - Risks When You’re the Doctor in the House
A healthcare provider should completely document the extent
and details of a physical examination or history, discharge
instructions, and telephone calls. The note should describe
what took place, what you were thinking, and what you told
the patient. Document your phone conversations with other
physicians to include name, date, and time of call, as well as the
essence of the exchange.
As noted earlier, patients sometimes insist on being discharged
against medical advice while an important test report is still
pending, and obviously, this is a problem. A patient who refuses
further treatment at the hospital does not relieve a physician
of follow-up responsibility unless the physician has carefully
documented a good faith effort to impress upon the patient the
potential seriousness of the situation and arranged to contact
the patient when the report comes back. A patient refusing
further treatment is a serious situation, and as such, any and all
documentation must be accurate and present the full picture.
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