Page 5 - How do I Complete a Mass Change for Bad Debt Items
P. 5

Mass Change for Bad Debt


        Alternate Navigation


        1.  Open the Collections Workbench.
              Refer to the How do I Use the Collections Workbench? job aid for more information.


                                                                                    1. Enter the Customer
                              1                                                         information.

                                                                                    2. Click the Search
                   2                                                                    button.


                                                                                    3. Select the Items tab.

                                                                                    4. Locate the item and
                       3                                                                click the Item link.







                           4


        The Item Maintenance page displays.

                                                                                   5. In the Customer
                                                                                      Relations section,
                                                                                      uncheck the Collection

                                                                                      flag.
                                                                                   6. Click the OK button to
                                                                                      save the change.

                                                                                         When the GL Allocation
                                                 5                                        process runs, this item will
                                                                                          not be included.



















                                                                                                           Page 5 of 6
            Emory Confidential and Proprietary       Last Revised on 2/7/2018                   Return to Table of Contents
   1   2   3   4   5   6