Page 6 - February 2017

Unit Profile

Facilities Management Section

The Facilities Management Section is under the Division any number of repairs and service requests. The process
of Administrative Services. Reporting through the Deputy for goods and services is much more involved than picking
Chief Administrative Officer (Mr. John Cronin) to the up the phone and calling a vendor. Vendors have been
Division Commander/Chief Administrative Officer (Mr. Jack established and approved through the State’s Operational
Flynn), Facilities manages all the Department’s Stations and Services Division (OSD) and the Department’s Trades Person
buildings, including leased locations. As Director of Facilities Vendor Contract allowing us to purchase goods and services
Management, Mr. Paul Hession oversees a staff at GHQ that through preapproved vendors.
includes Sgt. Joette Robin (ret.), Mr. Joseph Forest, and the
Facilities Maintenance team at GHQ which is managed by The following are some recent FY17 projects completed
Robert Bowie and his staff of Chino Guillen, Supervisor, and with Departmental operating funds:
Louis Mesa.
• Garage heater replacement at SP Andover
The Section does an incredible job managing numerous • A/C condensate lines repaired at SP Revere
projects statewide that include general building
maintenance and repair, emergency repairs utilizing cost- • Roofing repairs at SP Shelburne Falls
effective management and maintenance strategies, and
capital planning for future projects. Mr. Forest was recently • Cement steps and exterior rail repairs at SP Lee
hired to join Mr. Hession and his staff, bringing a lot of skills • Water heater replacement at SP Oak Bluffs
and experience from his prior position with the Division of
Capital Asset Management and Maintenance (DCAMM). • Voltage regulator replaced in generator at SP
Facilities Management works closely with the Troop Clerks South Boston
and in identifying problems and determining solutions,
and offering assistance as needed to the Crime Lab and • Stair treads and hand rail replacement at Marine
Academy. Section
Currently, Troop C is part of the DCAMM Integrated Facilities
The GHQ maintenance staff Management (IFM) program. The program offers services
takes great pride in their to the heating systems as well as general maintenance and
duties at GHQ to make sure grounds keeping by DCAMM staff. SP Belchertown and SP
all systems, landscaping, snow Devens are not included in the IFM program due to Agency
removal and building updates oversight by DCR and MassDevelopment.
are performed at high levels of
service. Mr. Bowie strives for Facilities Management also receives funding through
perfection and pays attention DCAMM in the form of Deferred Maintenance Funding
to detail. He and his staff also that is distributed to agencies for buildings and systems
coordinate special events and upgrades based on the critical nature of the need, and
promotional ceremonies at the responsiveness of the Agency in documenting why
GHQ to ensure appropriate Robert Bowie- Facilities funding is necessary. The projects are generally over $100K
decorum is maintained. Manager at GHQ and require a study to be included with the request and
usually awarded on an annual basis. With all state agencies
Facilities Management thrives on doing more with less. As competing for the same funding, the process is somewhat
budget restraints are a constant theme, there is a continuous competitive due to the limited availability of capital
balance of addressing emergency repairs and preventive funding. DCAMM evaluates and scores all submissions and
maintenance to provide a safe working environment for all then works with the Executive Offices to determining where
involved. The staff has developed and built relationships funding is awarded.
with outside agencies to assist in getting the job done with
the assistance of others when necessary. The operating Since 2015, the Department has been very fortunate to
budget takes care of recurring services such as emergency have received over $6 million in deferred maintenance
generator service, annual preventive maintenance of funding for statewide and station specific projects. These
furnace and boilers, calls for no heat or clogged drains or projects include:

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