Page 7 - Summer 2017 Final

Member Profile

Matthew Barstow
Director, Dispatch Services

Matthew Barstow, the
department’s director of Dispatch
Services, has been awarded a
scholarship and selected to attend
the Association of Public Safety
Communications Officials Certified
Public Safety Executive Program.

The APCO selection process is
competitive, with only 20 students
being accepted into the course of
study. The program seeks to help
communications professionals in the
public safety field continue to develop
their leadership and management skills.

Matt has been a valued
member of the State Police since
1994. He began his career as a
Dispatcher I at Troop B Headquarters in
Northampton, at a time when dispatch
duties at troop headquarters were
expanding exponentially to include
regional 911 PSAP responsibilities as
well as handling wireless 911 calls.

Matt’s skills as a leader were
quickly recognized, and he was
promoted to Dispatcher II – a shift
supervisor -- in 1999, where he put
his technical capabilities to use as a
CJIS representative and to compile and the Hatfield Police Department from 1995 to 2008.
analyze 911 and CAD stats for the dispatch center.
In 2013 Matt assumed additional responsibilities The Department congratulates Matt on the
when he was named director of Dispatch Services, well-deserved recognition he has received in his field.
a position from which he has made significant
strides in improving staffing and employee matters.

An active member of the APCO and the
National Emergency Number Association, where he
sits on the PSAP Operations and 911 Call Processing
Committee, Matt also holds the professional
certification of Emergency Number Professional.
He holds a Master of Science degree in forensic
psychology. Matt also served as a part-time officer for

F r en c h·a n d·E le c t r ic·B l ue·S umm er·2017·p a g e·7