Page 89 - Business English Book 2
P. 89

Lesson 10                    Delivery








                                                          o
                                                            f
                    Let’s practice the other side of dialogue.

                                                                          e
                                                                           r
                                  o
                                                                         v
                                      e
                                                                      e
                                                                    d
                                                                        i
                                    g
                                                                       l
                                                                                  e
                                                                                 t
                              d
                          n
                           e
                             e

                                                                            y
                                 t
                                                                                a
                                                                              d

                                       t

                                               x
                                                        d
                                                            a
                                              e
                                                          e
                                                     a
                                                   t

                                                a
                                                      n
                                                  c
                                                                  t
                                                                 s
                                          h


                                         t
                                                              l
                                                             r

                                                                e
                                                               i
                                           e
                        I

                   B : I need to get the exact and earliest delivery date.          .
                                    e
                                                                       f
                                                                         o


                                                                    e
                                      u

                                                                      o
                                  k

                                                                             e
                                                                               r
                              l
                              l
                                                                            d
                                                                           r
                                 a
                        I
                                t
                                       s
                                                        m
                                                 k
                                               e
                                                           t

                                                      o
                   A : It will take us 2 weeks from the time of order.          .

                                                    f
                                                  s
                                                     r
                                          2
                                                                t
                                                                 i

                                                                 m

                                                            h
                                              e
                                                             e

                                            w
                             i
                         t
                           w

                                                                    n
                                                                                              s
                                n
                                                                             e
                                                         e

                                                                                            m
                                        d
                                           A
                                                y
                                                                      ’
                                                        r
                                                              u
                            t
                           a
                                                                   o
                                                            y

                                                             o
                                                                          a
                                             r
                                                                                    p
                        T
                                  o
                                                                 w
                                   t
                                                                         h

                                              e
                                                                           v
                                       a

                              s
                         h
                                                                                          l
                                                      s
                                                                                  y
                                                                                           e
                                                   u
                                                                                n
                                                                       t
                             ’
                                          .
                                     b

                   B : That’s not bad. Are you sure you won’t have any problems

                                                       u

                                                                               a

                                                                                      r
                                                                                       o

                                                                                        b
                                                  o

                      e
                                         r
                                                                t
                                    e

                                      i
                        t
                           g
                                     l
                                                                i
                                          y
                                                             m
                         i
                     e
                                             d

                          n

                                                 e
                                        e
                                e
                                                        c
                   m
                                                      u
                              h

                   meeting the delivery date you commit to?

                                                t
                                                    o
                             t
                                                                  t
                                  d
                                                                   o
                                                           m
                                                                     ?
                                       v
                                                          o
                                                   y

                                              a
                                        c
                                        c
                                         k
                                                                                                h
                                                                                                h
                                         k
                                                                   e
                                                                W

                                                                   e
                                                u
                                                        n
                                                        n
                                                u
                          a
                                                           o
                                              o
                                              o
                                                      v
                                                      v
                                                    n
                                                    n
                   A   :  I I I       a l l l r e a d y   c h e c k e d       o u r r r       i i i n v e n t t t o r r r y . . .       W e       h a v e       e n o u g h       u n i i i t t t s       i i i n   h a n d
                   A : I already checked our inventory. We have enough units in hand
                                                       e
                                                       e
                          a
                                                                                       n
                                                                                                 a
                                            d
                                            d
                                          e
                                                                W
                                                                                                 a
                                          e
                                                                                                    d
                                                                                                   n
                                                           o
                                                                                                    d
                                                             y
                                                             y
                                                                                                   n
                                                                                       n

                                                                              o
                                     h
                                                                         e
                                                                                             n
                                                                         e
                                                                       a
                                                                       a
                              a
                                     h
                                                                              o
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                            r
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                                d
                                d

                                      e
                                      e
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                                                                                      u
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                                 y
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                                                                            e
                                 y
                                                                                          s
                             e

                                                                                u
                                                                                          s
                                                                                u
                                                                     h
                                                                                      u
                                                                     h
                                                                            e
                                                                                   h
                   to meet your order.
                        A


                   B : Alright. I will send over my written order right away. I am

                                                          w
                                                                            i
                            g

                                               o
                                                     m

                              h
                                                                               t
                                                  e

                                                   r
                                                                                         I
                                                                                 a

                                                        y
                                                                                   w
                                .
                                                                                            m
                                                                            g
                                                 v
                          l
                                                                                           a
                                                                              h
                               t
                                  I
                                                                     r
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                                    w
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                                                                                      y
                          r

                                                             t
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                           i
                                                                                     a
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                                                               e
                                      l
                                                                      d
                                                                 n


                                                            r
                                                                           r

                                                                   o
                                                             i

                                             d
                                       l
                                                                                       .
                   crunching for time. I just can’t have any variables to meet my
                   c r u n c h i n g   f o r   t i m e .   I   j u s t   c a n ’ t   h a v e   a n y   v a r i a b l e s   t o   m e e t   m y
                   projection.


                                                                                k
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                                                                     d
                                                                 n
                                                                                 .
                                                                                               t


                                                         t
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                                                           y
                                                                                            a


                                                                                   f
                                                                                     y


                                                                                   I
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                                      n

                                            I
                                                a
                                              h
                                         d
                                        e

                                           ,
                            I
                        A

                          s
                   A : As I mentioned, I have what you need in stock. If you want to

                        u

                                           h
                                                               e

                                                                x
                       s
                                          t
                                                             n

                   be sure, I can rush the delivery by next week.         .
                                                          b

                                               d

                    e
                                             e
                                                           y
                   b
                            ,
                                  n

                                    r
                                                                        k

                             I
                               c

                                a
                                                                   w
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                                        h
                                                                  t

                                                                       e
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                                                                       d

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                                                                  u
                                                       s
                                           e

                                                              a
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                                                                      e



                                                                   s
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                                              x
                        W
                                                                                 r
                                                                                  y

                                                        t
                          h

                                                                                   ?
                            a
                               w
                                                                              v
                   B : What will be the extra cost for a rushed delivery?
                                                t
                                                                             i
                                                                               e

                                                                             l
                                                           o

                                                                  0
                                                               4
                                                   g
                                                       y
                   A : We are looking at roughly US $450.          .
                                                                5
                        W
                                         g
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                                    o
                                  o

                                  l
                               e
                                      k

                           e
                                        n
                                       i
                             a
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                                                     h
                                                           S
                                                             $
                                                o
                                                         U
                                             t

                                            a


                                               r
                   B : How much time can I save?
                                         i
                           g

                        R
                                     i
                                                                            y
                                                      4
                                                                        o
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                                                 e
                                                             s
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                               a
                                                                  d
                                                     1
                                                                                                5
                   A : Regular shipping takes 14 days and priority delivery takes 5
                                                                                 l
                                                                      r
                                          n

                                               a

                                                          a
                                                                                e
                                                                           t
                                                                          i
                                                                                     r
                                           g
                                                               a
                                                                                  i

                                                            y
                             u
                                                                                           k
                                                         d
                                   h
                                                                                   v
                                                                                            e

                                                                n


                                                                                              s
                                                                         r
                                  s
                   days. So we are looking at 9 days.
                            u
                            u
                                               w
                             a
                             a
                                    h
                                    h
                                                      b
                                                      b
                                               w
                                                   k
                        A
                                                   k
                                                 o
                                                 o
                                         m
                        A
                                         m
                                                          e
                                                          e
                                                       e
                                                       e
                   B   :  A c t t t u a l l l l l l y , , ,       t t t h a t t t       m a y       w o r r r k       b e t t t t t t e r r r . . .
                   B : Actually, that may work better.
                                           a
                                           a
                          c
                                             y
                                y
                          c
                                      a
                                      a
                                             y
                                y
                                                              r
                                                          p
                                                           r
                         Let’s go ahead and do the priority shipping for the first

                                                               i
                                                                t
                                                                 y
                                                             o
                                                      h
                                                       e

                                                            i
                                                     t
                   shipment.

                                                                               s
                                                          y
                                                  h
                               a
                                                                                         t


                          w
                                                         a
                                                                                          h
                                                    t
                                                i
                   A : I will arrange that right away. If you want to send in the
                        I
                                                                                            e
                                                                                       n
                                                                                  n

                                                                                e

                             l
                             l

                                                                                      i
                            i
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                                               r

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                                            a

                                     g
                                                                             o



                                         t
                                                      a
                                r
                                                 g
                                                       w
                                                            .
                                                                       a
                                                                            t
                                                             I
                                                                   u
                           u
                                                                                     e
                                                                      n

                   follow-up order, we can use regular shipping for the next order.             .
                                                                      i

                                                                                            d
                                                             r
                                       w
                                                                                          o
                                                                  i
                                                 u
                                                                   p
                                                                                        t
                                                                h
                                                                                       x
                                                      r
                                                                                              e
                                         e
                                                                    p
                                      ,

                                     r
                                              n

                                                        g
                                                                           o
                                                                           f
                                  d
                                                                                h
                                                                                           r
                                                   e
                                                                             r
                               o

                                                                               t
                                                               s

                                 r


                                   e
                                             a
                                                                                               r
                                                                                    n
                                                  s
                                                            a
                                                                        g
                                                                                 e
                                                       e
                                                           l
                                                          u

                                            c

                             p
                                                                t
                                           r
                                                               a
                                         e
                                                        d
                                                   e
                   B : That sounds perfect. Let’s do that.       .
                                  n


                                                  L
                                    d
                            t

                                 u
                               o
                                              c
                                                .
                                                          o
                                                     ’
                              s
                                                            t
                         h


                                        p
                        T
                                            f
                                                             h
                                      s
                                                    t
                           a
                                               t
                                                      s
                                             e
                   A : I will get on it.
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