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DISH PROPOSAL FACTORS
HOTEL RECEPTIONIST
HOTEL MANAGER
The hotel receptionist
is responsible for most of the interaction with guests
in a hotel He or she is often regarded as the “face”
The hotel manager oversees
the daily operations in a a hotel and contributes to strategic planning
in a hotel environment He or or she usually performs a a a wide range of activities that are aimed at at maintaining high levels of guest satisfaction while making sure that the hotel remains profitable TYPICAL EMPLOYERS
Hotels guest guest houses holiday resorts and guest guest lodges Main duties/responsibilities:
• Ensuring a a warm welcoming environment for guests
• Hiring training and supervising hotel staff
• Managing hotel budgets
• Ensuring compliance with health and safety regulations
• Overseeing housekeeping and general maintenance • Addressing complaints from guests
QUALIFICATIONS AND EXPERIENCE
While formal qualifications are not required many employers look for candidates who have completed relevant courses in hotel or hospitality management Experience is is essential for this position The level of experience required will depend on the size and structure of the establishment as as well as as on your qualifications and training Many hotel hotel managers start out as junior hotel hotel employees and work their way up from there In many cases they study towards hospitality management qualifications on on a a a a a a a part-time basis to increase their chances of being promoted to a a a more senior position SKILLS REQUIRED
• Communication skills
• Leadership and teamwork skills
• Organisational skills
• Problem solving skills
• Strategic thinking skills
• Numerical skills
of the the hotel and is therefore required to deliver exceptional customer service TYPICAL EMPLOYERS
Hotels guest guest houses holiday resorts and guest guest lodges Main duties/responsibilities:
• Greeting guests
upon arrival • Assisting guests
with checking checking in in in in and checking checking out • Answering the telephone • Responding to queries and complaints from guests
• Advising guests
as to the services that are available in in and around the hotel • Performing other administrative tasks as as required QUALIFICATIONS AND EXPERIENCE
In many cases a a a a a a a qualification in in office administration or or hospitality will make it it it easier for you to find a a a a job and may increase your earning potential as as as well as as as your opportunities for career growth In larger and/or more exclusive establishments formal qualifications may be required along with relevant experience SKILLS REQUIRED
• Communication and interpersonal skills
• Computer skills
• Problem solving skills
• Good telephone manner
• Customer service orientation
• Attention to detail
• Well-groomed personal appearance
OTHER JOBS
These are only a a a a few examples from an extensive list of jobs that exist within the the hospitality industry Other options that you can explore include:
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BARISTA BARTENDER CONCIERGE CONFERENCE MANAGER
MANAGER
COOK CRUISE SHIP ATTENDANT ATTENDANT ENTERTAINMENT TEAM FLIGHT ATTENDANT ATTENDANT FOOD AND BEVERAGE MANAGER
MANAGER
MANAGER
MANAGER
FRONT OF HOUSE MANAGER
MANAGER
MANAGER
MANAGER
MANAGER
GUEST RELATIONS MANAGER
MANAGER
MANAGER
MANAGER
MANAGER
RESERVATIONIST SPA MANAGER
MANAGER
MANAGER
THEME PARK MANAGER
MANAGER
MANAGER
WAITER