Page 12 - BCICAI-Connect-Dec-2023

Message

Jamal Fakhro
Managing Partner, KPMG Bahrain

Dear BCICAI members and patrons,

I hope this message finds you all in good health and high spirits. I want to address a theme that is a critical
success factor for any visionary leader - “Above and Beyond.” As leaders within the marketplace, it is our duty
to consistently strive for excellence and go the extra mile for all our stakeholders.

In our line of work, attention to detail, accuracy and insights that drive innovation and growth are paramount.
However, it is not enough to simply meet expectations. We must strive to exceed them. We must consistently deliver
exceptional service that helps us stand out within the marketplace. This means going above and beyond what is
required, anticipating the needs of our stakeholders, and providing innovative solutions that drive their success.

To achieve this, we must foster a culture of continuous improvement. We should encourage each other to think
creatively, challenge the status quo, and explore new ways to add value. Let us embrace a mindset of curiosity and
never settle for mediocrity. By doing so, we can ensure that we are always one step ahead. Furthermore, going
above and beyond extends beyond just our primary client/ customer relationships. It applies to how we collaborate
and support one another within our teams, and on a broader scale with other businesses within the marketplace.
We need to be proactive in terms of sharing knowledge and leading practices, while fostering a positive and
inclusive mindset when it comes to embracing diverse perspectives. This is a fundamental driver for learning,
and we must all aim to be ‘Learning’ professionals within our respective industry and sectors. I want to
express my gratitude to the leadership of the BCICAI team who have consistently aimed to raise the bar with
each of their annual events, and have always managed to curate an agenda that drives lifelong learning among
their members. The impact from each of the annual conferences can be seen in the proactive positive change
that takes place in the marketplace.

As we move forward, let us indeed embrace the “Above and Beyond” mindset in everything we do. Let us
challenge ourselves to reach new heights, exceed expectations, and make a lasting impact on each other and the
marketplace as a whole. Together, we can continue to be leaders in our industry and deliver exceptional results.

Thank you for your unwavering dedication and for embodying the spirit of excellence, determination and the
willingness to make a positive impact.

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