Page 108 - 2021 Costello's Ace - Give No Ground - 2021 Strategic Planning
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BUSINESS PLAN 2021– GOALS
2021 GOALS:
Inventory Record Accuracy: 70% (store will have individual goals)
Higher Ground – 50% stores Pinnacle (currently have 3 stores Pinnacle, 22 stores Platinum)
Continue to streamline operations throughout all states
Loss Prevention and Safety awareness
Increase OSAT scores to 85% (currently 76.1)
Develop Operations Manager in stores
