Page 91 - 2021 Costello's Ace - Give No Ground - 2021 Strategic Planning

Employee Engagement Surveys

Address the issues through
Identify key action areas
Goal = all stores 90% through review of EE surveys individual and team
conversations

Recognition and coaching as Store commitment to put plans into Find new solutions by going into stores and
working with management and team,
needed from support staff, all action, being open minded to trying encouraging staff to reach out to their peer
stores achieving 90% by end of new techniques/ideas if not initially stores, company wide collaboration on MP
successful, healthy competition
year amongst stores for top scores calls, new ideas to boost engagement
highlighted in weekly communication

*Engagement Surveys scheduled for March & September 2021

250 – 75 – 25