Page 18 - Starwood

COMP ANY O VER VIEW

JC White Process

The coordination and planning for complex, large-scale projects begin with up-front
planning in the design phase.

JC White installation team

We will communicate clearly with the Starwood team to JC White’s warehouse manager has over 30 years’ warehouse
ensure that an accurate project schedule is agreed on by all experience in the contract furniture industry and manages a
stakeholders. Orders are entered in a phased manner to ensure team that receives, inspects, catalogs, and stores furniture in our
that each product is ordered, manufactured, and loaded in the 75,000 square-foot warehouse until it’s ready for delivery.
proper sequence. Trucks are scheduled to arrive and unload
at specific times to enable the installation team to execute With ten trucks and six service vans, JC White covers South
the master project plan. LTL shipments are delivered to our Florida with delivery of furniture and interior products daily. Our
warehouse and consolidated for delivery to the site at the proper installation teams assemble and install your product at your site.
installation date and time. Installation Managers are at the project site daily to maintain
quality, monitor progress, and provide feedback to clients’ project
The installation team for this project is experienced, with management teams.
many having over 20 years’ experience working together. This
experience is invaluable for large-scale projects, enabling the JC White maintains a full-time service department to service
team to work quickly, efficiently, and accurately. products throughout their usable life. Our Service Manager works
closely with each manufacturer to order parts for service work
As South Florida’s top furniture dealership, JC White provides covered under manufacturers’ warranties.
a full range of logistical services in house. With a staff of over
40 individuals in our scheduling, service, warehouse, delivery, It’s simple what sets us apart from our competitors in South
and installation departments, Starwood can be confident that Florida: our warehouse workers, truck drivers, installers, and
your project is not being outsourced to third-party companies. service personnel are JC White employees. They all believe in
This provides project managers and end users a single point of our efforts to provide our clients with unparalleled service and
contact and accountability for furniture procurement. satisfaction.

18 Haworth and JC White Response to Request for Proposal