Page 15 - Final QVM 27 PDF_Neat
P. 15
Private Draft QVM - Quality, Value, and Metrics
To the legal departments: Challenge yourselves to do something bold. Share what you're doing with
everyone else and help us all get there faster. When you hear what others are doing, resist the urge to
say, "That could never work for us." Take the leap, jump in and push the boundaries.
To the law firms: First, to the ones who are here ... Thank you. Talking to you is like a breath of fresh
air. Go back and preach! Don't be afraid to take risks and be the first mover. Find a client that is
willing to partner with you to try something new and crazy. Bring your clients to the table. Don't just
talk about diversity or technology or data analytics or project management or whatever it is in your
silo. Bring clients into that discussion and especially the business professionals on both sides so we
can do it together.
To the ASPs/LPOs/LSOs: Keep reminding us that it's possible to get great value and great quality.
Keep reminding us that we have alternatives. And keep reminding others of us that there are also
alternative career paths.
To the technology companies: You are the enablers. You are giving us the systems and tools to make
change in this industry possible. Make it easy for us to implement. Make it easy for us to demonstrate
ROI. Make it easy for us to get people to adopt your tools—eliminate the extra clicks and ensure your
UI is clean and easy to use. And most importantly, push the rest of us to standardize everything.
To the law schools: We are counting on you to train the next generation of leaders. Adapt your
curriculum. Help ensure this next generation is constantly looking forward instead of only looking
backwards.
This is a special group of people. We are all bonded together by a sense of common mission. We have
accepted that first, most difficult lesson: It is better to share and learn from each other than to protect,
protect, protect. We are committed to the community, to sharing. And that commitment to helping one
another, to improving the entire industry, is the single biggest force pushing us forward. There is so
much more to explore and understand. What we don't know is still so much greater than what we do
know. But we have already come so far.
This is the power of an idea whose time has come. This is the power of a community of people
connected to a common vision. Together, we are creating the future of the legal industry. Thank you
for your time, your energy and your ideas. Thank you for being part of CLOC!
4: Additional Videos on QVN
ACC Legal Operations: Best Practices in Law Department Operations
Bidding for work: Procurement and Bidding Manager-Two sides of the same
coin?
Buying the Law Video
CLOC 2017 - Day 1 - Richard Susskind Talk CLOC (Corporate Legal Operations
Consortium)
14
To the legal departments: Challenge yourselves to do something bold. Share what you're doing with
everyone else and help us all get there faster. When you hear what others are doing, resist the urge to
say, "That could never work for us." Take the leap, jump in and push the boundaries.
To the law firms: First, to the ones who are here ... Thank you. Talking to you is like a breath of fresh
air. Go back and preach! Don't be afraid to take risks and be the first mover. Find a client that is
willing to partner with you to try something new and crazy. Bring your clients to the table. Don't just
talk about diversity or technology or data analytics or project management or whatever it is in your
silo. Bring clients into that discussion and especially the business professionals on both sides so we
can do it together.
To the ASPs/LPOs/LSOs: Keep reminding us that it's possible to get great value and great quality.
Keep reminding us that we have alternatives. And keep reminding others of us that there are also
alternative career paths.
To the technology companies: You are the enablers. You are giving us the systems and tools to make
change in this industry possible. Make it easy for us to implement. Make it easy for us to demonstrate
ROI. Make it easy for us to get people to adopt your tools—eliminate the extra clicks and ensure your
UI is clean and easy to use. And most importantly, push the rest of us to standardize everything.
To the law schools: We are counting on you to train the next generation of leaders. Adapt your
curriculum. Help ensure this next generation is constantly looking forward instead of only looking
backwards.
This is a special group of people. We are all bonded together by a sense of common mission. We have
accepted that first, most difficult lesson: It is better to share and learn from each other than to protect,
protect, protect. We are committed to the community, to sharing. And that commitment to helping one
another, to improving the entire industry, is the single biggest force pushing us forward. There is so
much more to explore and understand. What we don't know is still so much greater than what we do
know. But we have already come so far.
This is the power of an idea whose time has come. This is the power of a community of people
connected to a common vision. Together, we are creating the future of the legal industry. Thank you
for your time, your energy and your ideas. Thank you for being part of CLOC!
4: Additional Videos on QVN
ACC Legal Operations: Best Practices in Law Department Operations
Bidding for work: Procurement and Bidding Manager-Two sides of the same
coin?
Buying the Law Video
CLOC 2017 - Day 1 - Richard Susskind Talk CLOC (Corporate Legal Operations
Consortium)
14
