Page 13 - Gi June/July 2019
P. 13

No matter what sector or industry you work in, innovation         What do we mean when we talk about
                 can seem like a big task and one that many companies fear.        innovation?
                 Yet the need to change and stay ahead has never been more         Ultimately, it is about doing more than
                 important. Jenny Lang, Innovation Manager for the Digital         just the incremental – incremental
                                                                                   change just isn’t enough.
                 Catapult North East & Tees Valley at Sunderland Software          When it comes to open innovation
                 City asks: Why would anyone adopt new technology?                 projects, small and medium sized
                                                                                   enterprises (SMEs) and large corporates
                                                                                   (or public sector organisations) need to
                                                                                   work together because collaboration can
                                                                                   provide mutual benefits. The corporate
                                                                                   benefits from new ideas developed
                                                                                   by SMEs to help them overcome
                                                                                   internal problems at a faster rate than
                                                                                   internal solutions can be produced.
                                                                                   Likewise, the SMEs have a chance to
                                                                                   create new revenue streams – either by
                                                                                   payment from the corporate or through
                                                                                   partnerships. In addition, the SMEs get
                                                                                   to understand sectors they perhaps have
                                                                                   not previously been involved in, which
                                                                                   opens up new markets.

                                                                                   Innovation vs technology
                                                                                   When approaching innovation,
                                                                                   it is important to remember that
                                                                                   innovation does not equal technology.
                                                                                   Companies are often caught in
                                                                                   the trap of being led by shiny, new
                                                                                   technologies rather than being led
                                                                                   by a challenge or problem specific
                                                                                   to their organisation. By focusing on
                                                                                   the challenge, it becomes easier to
                                                                                   engage in a more holistic approach
                                                                                   to innovation and therefore avoid the


                                                                                   Being innovative doesn’t rely on
                                                                                   being technical or ‘tech savvy’,
                                                                                   it is about creativity and finding
                                                                                   new ways to do things better


                                                                                   urge to predetermine the solution.
                                                                                     In the same way innovation is not
                                                                                   about technology, it is also not just
                                                                                   about new products. The process and
                                                                                   implementation of innovation projects
                                                                                   is something that should cut across
                                                                                   all departments within the business,
                                                                                   including those working within the
                                                                                   brand, customer engagement and
                                                                                   operational processes. Companies
                                                                                   often wrongly take the position that
                                                                                   innovation belongs to one person in the
                                                                                   organisation, namely those in technical
                                                                                   teams or those with ‘innovation’ in the
                                                                                   job title. Innovation is in fact everyone’s
                                                                                   responsibility. Being innovative doesn’t
                                                                                   rely on being technical or ‘tech savvy’,
                                                                                   it is about creativity and finding new
                                                                                   ways to do things better.

                                                                                   Internal vs external ideas
                                                                                   Furthermore, it is often wrongly
                                                                                   assumed that innovation can take



                                                                                                                        13



        DigitalCatapult.indd   2                                                                                  16/05/2019   15:40
   8   9   10   11   12   13   14   15   16   17   18