Page 28 - Gi February 2019 - flipbook

GOING ABOVE

AND BEYOND

Do you know someone who consistently produces
outstanding work? Are you working with a company that commitment to the research,
has delivered amazing results in the last 12 months? Do you development and use of new
think you deserve some recognition for the important part technologies and ways of working in
order to address one or more of the
you play in the gas industry? It’s time to get nominating for challenges facing a gas network.
the Gas Industry Awards 2019. With the deadline for entries THE JUDGES ARE LOOKING FOR:
fast approaching, our handy guide will tell you what the ■ Evidence of the organisation’s
commitment to supporting the
judges are looking for research, development and testing
of new technologies and ways of
COMPANY OF THE YEAR ■ Innovative ways to monitor working.
The title of Company of the Year will customer satisfaction and to ■ Examples of where new technology
be awarded to an organisation that motivate employees to provide a has been tested and/or adopted.
has achieved sustained periods of positive customer experience. ■ Details of projects that involve the
growth and continued excellence in ■ Strategies and training designed to use of new or improved processes
2018/2019. enhance customer satisfaction or ways of working.
THE JUDGES ARE LOOKING FOR: levels. ■ Measurable results and/or outputs.
■ Details of what makes the ■ Tools and techniques to deal with ■ A contribution to the
organisation stand out from the complaints and provide out-of- decarbonisation of a gas network
competition. hours support. by reducing the environmental
■ Demonstrable commitment to ■ Emergency procedures and impact of activities.
continuous improvement. initiatives that safeguard vulnerable
■ Strong business performance, e.g., customers.
sustained periods of growth and LEADERSHIP AWARD
profitability. The Leadership Award will be
■ Strong leadership and ENGINEER OF THE YEAR presented to a Chief Executive Officer
entrepreneurial flair. The title of Engineer of the Year will (CEO) or Director who has made a
■ An organisation that invests in its be awarded to an individual who has positive impact on their team, the
people, encouraging them to made a positive contribution to the culture of their organisation and
achieve and maintain the highest safe, efficient and cost effective business performance.
standards of professional running of a gas network. THE JUDGES ARE LOOKING FOR:
excellence. THE JUDGES ARE LOOKING FOR: ■ An individual with a proven ability
■ A clear focus on safety in order to ■ Someone committed to ensuring to set and follow a clear direction
safeguard employees, gas users and the continued safety of those for their organisation.
the general public. working on a gas network, its ■ Demonstrable ability to build
■ A commitment to corporate social customers and the general public. strong working relationships with a
responsibility and the ■ A resourceful engineer who range of stakeholders.
decarbonisation of gas. embraces the use of new ■ Someone who leads by example
technology, materials and ways of and inspires others to strive for
working in order to maximise the excellence and who can be relied
CUSTOMER SERVICE AWARD efficiency of a gas network. upon to provide advice and
The Customer Service Award is ■ An individual who considers guidance.
presented to an individual or an sustainability (social, environmental ■ Someone who embraces new ideas,
organisation that can demonstrate and economic) when undertaking is open to change and considers
excellent customer service. engineering work. new ways of working.
THE JUDGES ARE LOOKING FOR: ■ Evidence that the individual’s ■ Evidence that the individual’s
■ Individuals that go above and efforts have improved business efforts have improved team and/or
beyond in order to deliver excellent performance. business performance.
customer service and take every
opportunity to promote the
importance of good customer INNOVATION AWARD MANAGER OF THE YEAR
service to their colleagues. The Innovation Award will be The title of Manager of the Year will
■ Organisations that place customers presented to an organisation that be awarded to a manager, supervisor
at the heart of everything they do. demonstrates an ongoing or team leader who has made a

28

GasIndustryAwards.indd 1 17/01/2019 14:36