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                   SPOTLIGHT ON...
                 ENGTECHS












                                      In continuing our series of case
                                      studies and in celebration of National
                                      Apprenticeship Week 2022, we’ve been
                                      speaking to some of our members,
                                      finding out about their experience with
                                      apprenticeships in gas, their careers
                                      so far and how IGEM has supported
                 them up to now. IGEM EngTech member Phil Davies’ career
                 in gas began with an apprenticeship and he later went on to
                 teach apprentices. His current role is National Gas Technical
                 Manager at IMServ Europe Ltd. Here, he tells IGEM Marketing
                 Assistant Jodie Shepherd his story so far

                 PHIL’S CAREER IN gas began when he   attention on my learning and began
                 was 16. In fact, he started with British   to enjoy improving my knowledge
                 Gas as a Service Engineer Apprentice   and experience every day outside the
                 on his 16th birthday – a week later   classroom environment.”
                 than his fellow new starters due to the   Phil successfully gained his Level 3 in
                 fact he was too young to enroll into an   Gas Service Engineering after three years
                 apprenticeship and be employed full   of hard work and with lots of fun along
                 time any earlier.                the way. This was then supplemented by
                   “When I first started, I had no idea   a further year of monitoring and support
                 what the apprenticeship and my   to ensure that he was fully ready to
                 working life at British Gas would hold   become an engineer.
                 for me, or how rewarding it would be.   He said: “I must thank my mentor
                 Nor did I know about the friendships I   Bob Roberts who helped me develop
                 would make along the way, which have   and supported me in my early years as   domestic energy assessors. This
                 lasted throughout my career,” he says.   an apprentice and then onto becoming   meant learning new skills to enable
                   Phil embarked on the City and   an engineer. Without him imparting his   me to deliver this training which was
                 Guilds Gas Service Engineer Level 3   knowledge to me, I think that my career   originally outside of my skillset. Once
                 apprenticeship, throughout which he   may not have taken so many changes.   the smart metering rollout began in
                 split his time gaining knowledge and   He always said to give it a try – because   earnest, we were expected to deliver
                 practical training at the British Gas   what did I have to lose?”  training to apprentices in dual fuel
                 flagship training centre in Grangetown,   He worked as a Service Technician   smart metering. This meant that, in
                 Cardiff, and learning the theory of gas at   for 20 years, during which time he saw   addition to my own gas knowledge,
                 a technical college in Rumney. He also   a lot of changes within British Gas.   I had to gain further learning in the
                 spent time on patch with a mentor, who   However, an even bigger change in   electrical metering world.”
                 helped him gain real world experience.   direction was on the horizon.   Phil worked for the academy for 10
                   “I became part of a team that    In 2010, an opportunity arose as a   years, not only making new friends from
                 contained over 50 engineers covering   new BG Training Centre was opening   various parts of the country by supporting
                 the Mid Glamorgan area and enjoyed   in Tredegar. Phil was successful in his   training centres nationwide, but also
                 every part of my apprenticeship life   application to become a Gas Trainer   getting reacquainted with friends from
                 from there on in. Don’t get me wrong, it   and so began the next stage of his   his own apprenticeship days.
                 was hard work getting to grips with the   development within the gas industry.   In 2019, it was time for another big
                 theory. As a person who had not really   He said: “We were originally set   step and Phil joined IMServ – a company
                 pushed myself in school, leaving with   up to deliver training on renewable   with a long heritage in electrical
                 the bare minimum GCSEs, knowing that   technology such as solar PV, solar   metering, from whole current meters up
                 I was in a job, getting paid to learn, and   thermal and ground and air heat   to large HVCT half hourly meters.
                 with the expectations of my manager   source pumps. We also delivered   They were entering the gas market
                 weighing on me, I was able to focus my   training on energy efficiency and   as meter asset managers and approved



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        IGEMNews_SpotlightOn.indd   1                                                                             21/04/2022   11:47
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