Page 12 - HHLGuide2016

Be A Participant In Your Care
We participate in the
Speak Up!TM program as a part of our continued commitment to your safety.
The goal of Speak Up!TM is to help patients and their advocates become more informed and involved
in their
healthcare.
In the
following
sections
titled, Patient Safety, you’ll nd help for staying safe, getting information, asking the right questions, and interacting e ectively with your doctors, nurses, and hospital sta .
Manage Your Care!
Speak Up!TM
10 Tips To Help You:
SPEAK UP!TM: Ask questions and voice concerns. It’s your body and you have
a right to know. When you participate
in your care, you are the center of the healthcare team–so stay involved and don’t be afraid to ask questions!
PAY ATTENTION: Make sure you’re getting the right treatments and medicines. Be sure you understand your care plan.
CHOOSE YOUR SUPPORT PERSON:
Pick a trusted friend or family member to communicate with the doctors and sta and ask questions you may not remember to ask.
UNDERSTAND YOUR MEDS– WHAT, WHY & HOW: Keep a list with you of all medicines you take, how to take them, and why you take them. It’s also important to list any allergies or reactions
to any meds you have.
8. CREATE A FOLDER:
To keep all your medical info, appoint ments, notes, and medical history in one handy place.
CHOOSE AFTER CARE: If you need care a er your hospital stay, be sure the facility or organization meets e Joint Commission’s quality standards.
ASK YOURSELF: Is there anything else that I can ask my healthcare providers to be better informed about my care? Is there anything else I can tell them that may improve my care experience?
CHECK YOUR I.D.
BAND: When you
are admitted, an I.D.
band is placed on your
wrist and should NOT
be removed during
your stay. Please
check to be sure it has
your correct name. Your wristband will be checked before any meds, procedures, or lab tests are administered.
CHECK I.D.s OF ALL STAFF:
All employees of Heart Hospital of Lafayette and physicians who enter your room should introduce themselves and be wearing a PHOTO NAME BADGE. Know the people providing your care!
5. EDUCATE YOURSELF:
About your diagnosis, treatments, and tests. Ask questions about the plan of care and bring a notepad to write any questions or notes.
8
Courtesy of e Joint Commission
SPEAK UP!TM & MANAGE YOUR CARE!