Page 5 - CHI ST LUKES VINTAGE HOSPITAL PATIENT GUIDE
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What’s In Our Guide Thank You For WELCOME
Choosing Us!
OUR MISSION 2 FOR THE CAREGIVER 12
Welcome!
HOSPITAL FLOORS 2 YOUR MEDICINE MINDER 13 Teamed with physicians in
the community, CHI St. Luke’s
DIRECTIONS TO HOSPITAL 2 Plus a handy NOTES section Health–The Vintage Hospital
provides comprehensive medical
VISITOR INFORMATION 3 FOCUS ON HEALTH 14 and surgical services including
cardiology, gastroenterology,
SERVICES & PROGRAMS 4 Six Ways To Help Prevent intensive care, emergency care,
orthopedics, women’s services and
ADVANCE DIRECTIVES 5 Hospital Acquired Infection 15 a Neonatal Intensive Care Unit.
You Can Quit Smoking We’re proud to bring the
unique combination of modern
DURING YOUR STAY 6-7 PATIENT RIGHTS & 16 -17 technology and compassionate
RESPONSIBILITIES care to one of the area’s fastest
Physician Referral 6 growing communities.
Thank you for choosing
Hospital House Phones 6 YOUR PRIVACY 17 CHI St. Luke’s Health–The Vintage
Hospital for your medical care.
Language Line Service 6 DISCHARGE PROCESS 18 The Vintage Hospital
19 Family
Cell Phones 6 Use Our Discharge Checklist
1
Patient Care Assistants 6 AFTER HOSPITAL CARE
Tests & Vital Signs 6 ONLINE BILL PAYMENT
Nutritional Services 6
FAQs /Billing
Patient Food Services 19
Visitor Food Services PATIENT SATISFACTION 20
Vending, Internet, ATM 6 How Can We Help?
What Is HCAHPS?
Mail & Flowers 6 20
Smoking Policy 6 NON-DISCRIMINATION 21
Parking, Security Services 7
Valuables 7 ENTERTAIN YOUR BRAIN 22
Fire Safety 7
Volunteer Department 7
Social Services 7
Chaplaincy Services 7
Television Channel Listing 7
SPEAK UP!™ 8
Manage Your Care
& Patient Safety
Ten Tips To Help You 8
Manage Your Care
I.D. Bracelets/Name Badges
Tips For Your Doctor Visit The editorial content of this
Prepare For Surgery
Choose Your Support Person 9 guide is the sole responsibility
What Is An Advocate?
of Patient Engagement Solutions,
Ways To Prevent Hospital Infection
Are You At Risk For A Blood Clot? LLC®. It is intended only for educational use.
Prevent Falls
Keep Your Vaccinations Up-To-Date Please speak with your doctor before making any
Understand Your Medications, lifestyle or treatment changes. The people shown in the
Help Prevent Medicine Errors
Know Your Pain Level patient guide are models and are not known to have any
Isolation Precautions and MDRO 10 health conditions. Images are for illustrative purposes
only. ©Patient Engagement Solutions, LLC® 2015.
CHI St. Luke’s Health–The Vintage Hospital is not, in any
11 wguaiyd,er.eCspHoInsSitb.lLeufokre’sthHeeaadltvhe–rtTihseemVeinnttsagine this patient
Hospital makes
12 no representation or endorsement of any kind related to
the advertised services, entities, or businesses.
CHI St. Luke’s Health–The Vintage Hospital receives no
remuneration in exchange for any advertisement.
