Page 51 - Tata Steel One Report 2024-Eng-Ebook HY

Business Operation and Performance Driving Business Towards Sustainability Corporate Governance Policy Financial Statements Attachments
Strategy and Long-Term Goals
At periodic intervals, the Company identifies its focus on key materiality issues. This was done in financial year 2024, and the Company is focusing on the following key materiality issues that are important to business sustainability and developing the strategy and long-term goals (Goals in financial year 2029) as following details:
Key Issues
Important to the Organization
Long Term Objective (FY29)
KPIs & Targets (FY29)
Climate Change Management
Due to the nature of steel production, greenhouse gases and other air pollution are produced, which may affect the communities and environment.
Global warming mitigation
• CO2 Emission (Tons / Tons of crude steel) 0.550
• Energy Intensity 4.7 GJ/ Tons of crude steel
• Renewable Energy Consumption (Solar) 16,500 MWh
• Waste Utilization 99.95%
• Freshwater Consumption 0.50
m3/T total production
Occupational Health and Safety
Steel industry has the risk of injury, incidents and health of employees and contractors
Excellence in Occupational Health and Safety Management
• Loss Time Injuries Frequency 0
Community Support and Corporate Social Responsibility (CSR)
To create “License to Operate” that will result in the smooth operation of the Company including creating engagement with the community, especially young people who may be customers, partners, or employees of the Company in the future.
Sustain the Communities overall including promoting the education of students and other development projects.
• No. of employees participated in CSR (Corporate Social Responsibility) at least 1 program 100%
• No. of CSR Hours Volunteering/ year > 10 hours/employee
• No. of beneficiaries from CSR Projects >70,000
Employee Wellbeing, Human Rights and Labor Relations
Investment in training and skills development to increase the rate of employee retention. Improved financial turnover
Happy, healthy and engaged employees are essential to TSTH's performance as well as long-term growth and sustainability
• Health Index > 12
• Training Man-Day 6 day/
employee
Customer Satisfaction / Customer Relationships
To ensure that our quality of products and services meet or surpass customers’ expectations and feedback is received for improvement to satisfy customers in future.
Become a Supplier of Choice
• Customer Satisfaction Score > 88 • No. of Claim per year <10
Business Ethics, Integrity, Transparency, and Corporate Governance
To create a transparent organization and reduce the risk of corruption that could affect the Company’s business and reputation
Fostering the culture of CG and Ethical Business at all levels of the organization.
• No. of Whistleblower Cases > 10 • No. of employees who
attended TCoC Training 100% • CG score > 93
Risk Management
To set business objectives & strategies through proactive risk mitigation and provide support in decision making
Business security
• Accomplishment of risk mitigation plan > 80%
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