Page 53 - Tata Steel One Report 2024-Eng-Ebook HY
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Business Operation and Performance Driving Business Towards Sustainability Corporate Governance Policy Financial Statements Attachments
Stakeholder
Example of Engagement
Key Expectation & Issues
6. Competitor
• Meeting and discussion
• Sustainability issues survey • Across multiple channels
• Treating competitors fairly followed by competitive frameworks
• Marketing & sales policies comply with the law and ethics
7. Non-Profit Organization and Local Government Agency
• Meeting and discussion
• Sustainability issues survey • Support local activities
• Complaints across channels
• Reduce effect from pollution
8. Regulator and Government Agencies
• Meeting and discussion
• Sustainability issues survey
• Government agencies report
• Support Government activities
• Comply with regulations
• Reduce effect which may occur with
communities and environment
• Stakeholder Dialogue and Responsible
Advocacy
• ESG / Sustainability performance
assessments
9. Media and Public
• Quarterly press conference
• Sustainability issues survey
• Complaints across channels • Contact via electronic media
• Disclose clear, accurate, pertinent information, and keep up to date.
10. Bank and Financial Institution
• Quarterly conference
• Sustainability issues survey
• Complaints across channels • Contact via electronic media
• Create confidence that creditors will receive full and timely payment.
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