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➢ E- Office:

The benefits of implementation of e office.

• Enhance transparency – files can be tracked, and their status is
known to all at all times
• Increase accountability – the responsibility of quality and speed

of decision making is easier to monitor.
• Assure data security and data integrity.

• Provide a platform for re-inventing and re-engineering the
Government.

• Promote innovation by releasing staff energy and time from
unproductive procedures.

• Transform the Government work culture and ethics.
• Promote greater collaboration in the workplace and effective

knowledge management.

➢ PMS E-forwarding note:

• New Module of E Forwarding note has been introduced in PMS

and Parcel customers are encouraged to opt E forwarding note
as it eases the booking process and also reduces Railway burden
for verification of credentials of the customer.

➢ UTS ON MOBILE App:

The UTSON MOBILE App is implemented all over SC Division for
booking un reserved tickets through mobile application.

• There’s no need to wait in ticket queue

• It is paperless and eco-friendly
• Once the ticket is booked through the app, it can be shown

to the TTE even in offline mode without any internet/data
connection

• Passengers who are in hurry to travel can just reach the railway
station, scan the QR code displayed at various locations

across the station and book the ticket. At present, this facility
is available at 1600 stations

• The passenger can use all types of digital payment modes i.e.
Debit Card, Credit Card, Rail – Wallet, UPI, Net Banking and E
Wallets