Page 39 - Straive e-Coffee Table Book: EdTech Solutions
P. 39

Straive for


                                                      an uninterrupted







                                                      experience













                                                       Increased                      Average First                            Improved

                                                       Accuracy to                    Response Time                            CSAT Index to

                                                       98%                            for all query types                      80%
                                                                                      to be delivered within
                                                       from 96%                       24 hours                                  from 78%







                                                                                      Enabling better engagement wiith omnichannel support | Accessibility, Localization & Customer Support | 39
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