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Our Solution
Straive enabled 2-site strategy to support quick ramp-up
as well as provide for business continuity. Set up a team
of 40 FTEs within 12 weeks to manage volume influx.
The team has since grown to more than 300 FTEs
supporting multiple peer review tasks, including:
Author helpdesk to manage queries on policies,
APC charges, follow up payments, etc.
Editorial Assistants responsible for managing workflow
with authors, reviewers, and editors
Manuscript screening of submissions on technical
and document checks
Research Integrity team responsible for managing ethical
guidelines and reporting or management of malpractices
Managing Efficient Peer Review Process | Research Content Services | 29
