Page 141 - Thailand Post Annual Report 2024

Part 1
Overview of the Organization
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
Implementation of the Policy and Practices on Anti-Corruption and Misconduct
The Board of Directors of Thailand Post Company Limited (THP) announced the policy and guidelines regarding anti-corruption and misconduct on 15 January 2024. THP has put this policy into concrete practice by developing an anti-corruption action plan (2023-2027) that aligns with the anti-corruption and misconduct in state enterprises (2023-2027) action plan of the National Anti-Corruption Commission (NACC). The plan includes three main objectives : 1) to foster a culture of honesty and integrity among officers; 2) to reduce corruption and misconduct cases; and 3) to ensure swift, fair, transparent, and non-discriminatory proceedings in corruption cases. The plan also outlines 12 key activities to achieve these goals. These activities include developing integrated policies and plans for corporate governance, risk management, and compliance (GRC); arranging, evaluating and reporting internal control results according to Ministry of Finance guidelines; managing human resources to promote anti-corruption and misconduct. In this regard, THP has established an organizational structure composed of 6 lines of work and 14 aspects, with an internal audit office as an independent entity, which is responsible for reporting the results of audits and the review of the adequacy of internal controls to the Audit Committee. Additionally, THP has developed regulations regarding complaints and complaints consideration to provide clear channels for whistleblowing or reporting incidents related to corruption or misconduct, and regulations on personnel management that specify disciplinary processes and disciplinary penalties in the event of corruption or misconduct by officers.
Furthermore, THP has assessed the risk of corruption in working processes, including the “Cash on Delivery (COD) service” and the “Role of Cash Custodian Board Members,” in accordance with the guidelines set by the Office of the Public Sector Anti-Corruption Commission (PACC). This assessment is used as a tool of THP’s to prevent and combat corruption and misconduct. The assessment results found that the corruption risk level was deemed “low”. In this regard, THP received a certificate recognizing its efforts in evaluating corruption risks based on the qualitative evaluation criteria of the “Corruption Risk Management Systems” (CRMS), highlighting THP’s commitment to effectively managing and reducing corruption risks within its operations.
To raise awareness and understanding of anti-corruption and misconduct among its personnel, THP has established an anti-corruption network. The network provides members with information on morality, ethics, and anti-corruption efforts. Information and knowledge about morality, ethics, and anti-corruption are regularly communicated within the organization through articles and infographics via various internal communication channels. THP has also organized training courses on “Promoting Morality and Ethics of THP Officers” and an online exhibition on the topic of “Morality, Ethics and Anti-Corruption.” These initiatives aim to make THP personnel aware of and not get involved in any form of corruption, whether directly or indirectly. The assessment of the awareness and satisfaction of the participants in the training/ activities found that they were at very high and the highest levels, respectively.
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