Page 142 - Thailand Post Annual Report 2024

Part 1
Overview of the Organization
Whistleblowing
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
THP recognizes and gives importance to transparent business operations without corruption at all levels under the Principles and Guidelines for Good Corporate Governance in State Enterprises B.E. 2562 (2019) of the State Enterprise Policy Office, Ministry of Finance.
As for whistleblowing or complaints, THP requires stakeholders or officers who witness or suspect that officers commit fraud/ misconduct, perform or omit to perform duties wrongfully, or exhibit other behaviors that are inappropriate for their position, can report clues or complaints of corruption through the following channels :
Letter : Telephone :
Po.Box 1545, THP Headquarter Post Office, Bangkok 10002 1545 or 02-831-3600
THP Contact Center 1545
Laksi Post Office Building, 4th Fl., Chaeng Watthana Road, Thung Song Hong Sub-District, Laksi District, Bangkok 10210
www.praisanee.com
Menu “Clues about corruption THP”
www.thailandpost.co.th
Menu “Contact us” “Contact to report corruptiontips” postalcare@thailandpost.co.th
Facebook Thailandpost.co.th
X (@Thailand_Post)
Contact in person Digital media
: :
The Stakeholders or officers who report THP’s corruption clues or complaints must provide information : “name, email address and telephone number of the person reporting the clues of corruption as well as name and position of the officer or the unit suspected of committing corruption along with clear details about corruption” for the purpose of contacting to report the results of the complaints. In case false information or clues of corruption is provided and if there is clear evidence that there is an intention to cause unfair damage to the accused, it is an offense that must be punished according to THP’s specifications and may be subject to penalties as prescribed by law. The whistleblower or complainant's information, both internal and external person, will be kept confidential with high regard for the safety and damage of the whistleblower or complainant.
Upon receiving a report of clues or complaints of corruption, the responsible unit must complete the action within 30 workdays counting from the receiving date. The complaint management process of THP shall be conducted with transparency, honesty, fairness and equality. Moreover, the punishment of offenders shall be in accordance with the principles of punishment such as the rule of law, the principle of conscience, the principle of impartiality, and the principles of government policies or THP’s policies in order to ensure fair and appropriate punishment for the offense.
140 Thailand Post Company Limited