Page 67 - Thailand Post Annual Report 2024

Part 1
Overview of the Organization
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
Value Creation Model
THP has determined the value creation model with reference to the work systems under the conceptual framework of value chain management to drive the organization to achieve the established goals and visions as well as to assure that the existing work systems will be able to bring the organization’s six important categories of capital, namely (1) fund (Financial Capital), which consists of the investment and operating budget totaling over 20,000 million baht per year and is managed systematically to ensure effective spending and utmost benefit to the organization; (2) machinery and premises (Manufactured Capital), consisting of over 32,000 service points around the country managed by THP itself and in cooperation with the private sector, which are controlled and supervised to meet established standards and be ready to deliver quality services to people all over the country; (3) Intellectual Capital, consisting of brands and inventions that have been developed and used for commercial
purposes through a systematic innovative development approach; (4) Human Capital, including more than 30,000 persons whose capabilities have been constantly enhanced to be ready to render efficient services to customers; (5) Social and Relationship Capital that has been systematically managed through the strategic plan to build relationship with all groups of stakeholders; and (6) natural resources (Natural Capital), including fuel, electricity, running water, papers for packaging and paperwork that are managed systematically to ensure worthy use and to cause least pollution to environment. All of these six capitals will be used to support the overall operations to achieve the objectives according to established strategies and generate circulating productivity and outcomes that contribute to continuous value creation within its overall operational framework.
Intellectual Capital
Manufactured Capital
Financial Capital
VALUE CREATION MODEL
Human Capital
Social and Relationship Capital
Natural Capital
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