May 2018 Disruption Report Flip Book
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MAY 2018
Bill Gates famously said over two decades ago, “Banks are dinosaurs, they can be bypassed” (American Banker, January 9, 1995). Yes, the banking dinosaurs still exist. But a technological meteor hit the industry, especially in consumer financial services, with the arrival of the mobile- first smartphone era from around 2008 and the growth of Internet platform conglomerates.
UNBUNDLING OF A BANK
The Bank of the Future is emerging in front of us. Amazon isn’t the Bank of the Future, nor
is WeChat. These companies have goals bigger than banking. But they are already part of finance. And they and their peers will be part of the financial services ecosystem of the future.
The Bank of the Future
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