Page 99 - Laporan Tahunan PPZ-MAIWP 2021

Lensa 2021 97
2021 Lens
Puzat Pungutan Zakat-MAIWP
Zakat Collection Center-MAIWP

17. 11 September 2021. Perlaksanaan Pengujian
BCP 2021 Dilakukan Pada 11 September
2021-18 September 2021. Tujuan BCP adalah
untuk menguji Prosedur Pelan Kesinambungan
Perniagaan (BCP) bagi memastikan warga kerja
dan pemegang proses mahir dan lebih cekap
mengendalikan aktiviti BCP ini. Untuk ujian kali
ini melibatkan insiden “Database SiZA Failure”
disebabkan “Server Siza hardware failure (network
interface card error). troubleshoot, install &
configure with new hardware”. Kesan daripada
ujian ini mengganggu operasi syarikat, sistem berkaitan tidak berfungsi, bayaran di atas talian tidak
dapat dilaksanakan. Sistem yang terkesan adalah SiZA DB, Siza.my, Zakat2U, Portal, e-Kaunter, e-Fem,
e-Wakalah dan e-Stok. Pasukan yang terlibat adalah Pasukan Insiden dan BCP (Unit USR, UST, USAS,
UPWA) dan pengguna (Unit UKW, UKK, USM, UKMOD, UPP, UPL).
11 September 2021. BCP 2021 Testing Implementation Conducted On 11 September 2021-18
September 2021. The BCP aimed to test the Business Continuity Plan Procedures (BCP) to ensure that
employees and process holders are skilled and more efficient in handling these BCP activities. This test
involved the “Database SiZA Failure” incident due to Server Siza hardware failure (network interface card
error), troubleshoot, install & configure with new hardware”. The effects of this test were the disruption
of the company’s operations. The related system did not function, and that online payment could not be
carried out. SiZA DB, Siza.my, Zakat2U, Portal, e-Kaunter, e-Fem, e-Wakalah and e-Stok were the affected
platforms. The teams involved were the Incident Team and BCP (USR, UST, USAS, UPWA Unit) and users
(UKW, UKK, USM, UKMOD, UPP, UPL Unit).

18. 9 September 2021. Pembentangan Kaji Selidik
Portal Dan Aplikasi MYWakalah. Akademi
Zakat (AZKA-PPZ) telah mengadakan satu
pembentangan kaji selidik portal dan aplikasi
MYWakalah. Soalan telah dihantar kepada seramai
2141 responden dan yang menjawab soalan ialah
seramai 419 orang. Tujuan kaji selidik adalah untuk
membolehkan PPZ-MAIWP menambah baik portal
zakat.com.my dan aplikasi MYWakalah.
9 September 2021. Presentation on MyWakalah
Application and Portal Survey. Akademi Zakat
(AZKA-PPZ) held a presentation on MYWakalah Application and portal survey. Questionnaires were sent to
2141 respondents, and 419 responded to the questions. The study aimed to enable PPZ-MAIWP to improve
the zakat.com.my portal and the MYWakalah application.