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Value
                            STRATEGIC                                                   About  Company          6                    7           Goal   And Objectives                                         STRATEGIC












                                                                                                                                            Goal
                    Organization



                                                                                                                                            And Objectives






                                                                                                                                   We provide highly valuable, market-based certifications that will help participants
                                                                                                                                   gain career enhancement and mobility.


                                                                                                                                   Objective
                                                                                                                                   1.1    To obtain CEU accreditation for I5O certification program by 2021.
                                                                                                                                                 Strategy
                                                                                                                                                 1.1.1  Submit IACET Application by June 2020 (73 Measures)


                                                    01                                   02                                        Objective
                                                                                                                                          To identify (3) minority serving community colleges to develop certificate pro
                                                                                                                                   1.2
                                                                                                                                          grams
                                                    Standards                            Diversity                                               Strategies
                                                    The highest stan-                    Respect for and                                         1.2.1  Research all community colleges
                                                    dards of integrity                   valuing diversity as                                    1.2.2  Review college demographics for need
                                                    and goodwill.                        a strength.                                             1.2.3  Breakdown by economic demographics (etc. economic factors, rural
                                                                                                                                                        areas, etc.)
                                                                                                                                                 1.2.4  Develop marketing plan
                                                                                                                                    Objective
                                                                                                                                   1.3    To expand NCCAA certification program by 20% by Dec 2020 (pilot to Dec 2020)
                                                                                                                                                 Strategies
                                                                                                                                                 1.3.1  Expand our geographic scope to 2 states outside of NC by June 2020
                                                                                                                                                 1.3.2  Partner with NCCAA to identify other states needed Head Start /
                                                                                                                                                        Case Management certifications
               03                                   04                                   05                                                      1.3.3  Develop an aggressive marketing plan by NCCAA (Need NCCAA to

                                                                                                                                                        talk to other states),
               Community                            Innovation                           Accountable                                                           o Send to 80% of Head Start Program

               Embodying a sense                    Demonstrating                        Being accountable                                                     o Send to 80% of Case Management
               of community and                     agility and innova-                  and promoting                                                         o Send to 80% of Board Member
               embracing a spirit                   tion by leveraging                   stakeholder inclu-                        Objective
               of service.                          cutting-edge, fact-                  sion that inspires                        1.4    To submit 3 workforce grants by Dec 2020
                                                    based processes and                  dedication and sup-                       Objective
                                                    insights.                            port.
                                                                                                                                   1.5    Gain and remain ICET accredited (meeting all standards)
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