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3/8/2021








                                    Intro to ROMA                   What is Results
                                                                    Oriented
                                    (Results-                       Management and
                                                                    Accountability
                                    Oriented                        (ROMA)?
                                    Management
                                    and                               1996: ROMA was applied
                                    Accountability)                   1998: In the CSBG Act language was
                                                                          implemented to include performance bases
                                                                          management system
                                                                      2001: Implementation of ROMA in all Community Action
                                    Module 2                              Agencies
                                                                      2016: As of January 2016, the Community Action
                                                                          Organizational Standards became a part of the new
                                                                          Performance Management Framework presented to
                                                                          the CSBG network by the US Office of Community
                                                                          Services

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                                                                    What is Results
                                                                    Oriented
                                      Objectives                    Management and
                                                                    Accountability
                                                                    (ROMA)?
                                                                      • ROMA is a complete management and accountability
                                    1  Recognize the key                process that is focused on the results achieved because of
                                                                        what your agency does.
                                       elements of results-              In the early days of ROMA, people thought about “the
                                       oriented management                 ROMA report” which was the report sent by each state
                                                                           to demonstrate the results of the local agencies.
                                                                         But it has always been an approach to all aspects of
                                       Demonstrate how                     management as well as the reporting!
                                    2                                 • Agencies should be “results oriented” or focused on the
                                       accountability measures
                                                                        changes that will occur.
                                       and indicators are             • Orientation should be an integral part of the agency’s
                                       established in compliance        management activities.
                                       with the program               • Structured processes should be put in place to ensure
                                                                        accountability at all levels.
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                What is Results                                     Six
                Oriented
                Management and                                      National
                Accountability
                (ROMA)?                                             Goals
                                                                        Goal 1.  Low-income people become more self-sufficient.
                                                                            (Family)
                  ROMA, Results Oriented Management                     Goal 2.  The conditions in which low-income people live are
                  and Accountability, is a complete                         improved. (Community)
                  management and accountability process                 Goal 3.  Low-income people own a stake in their community.
                                                                            (Community)
                  that is focused on the results achieved as a          Goal 4.  Partnerships among supporters and providers of
                                                                            services to low-income people are achieved. (Agency)
                  result of your agency’s activities. ROMA              Goal 5.  Agencies increase their capacity to achieve results.
                  was created in 1994.                                      (Agency)
                                                                        Goal 6.  Low-income people, especially vulnerable
                                                                            populations, achieve their potential by strengthening family and other
                                                                            supportive systems. (Family)
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