Page 33 - Site Visit

3/8/2021

• As CAAs collect and analyze results data How do CAAs know what strategies will lead
over time, we will have the to the results they identify?
documentation (the evidence) to support
our projections of the kinds of results we
expect for families and communities.
Performance • After the service is provided and the I think we have to add CAA PLAN
and Analysis results documented, your agency will some more detail to our Outcome:
Reduce poverty!
plan!
of Results complete a report for the state office. In Steps:
the NPI (National Performance Indicator) 1. Get funds!
report (your state may call it something 2. Abracadabra!
different but it contains the NPIs), you 3. Presto!
will compare the actual performance data
to that you projected in your work plan.
• This is a way to evaluate both an agency’s
performance rate and also its ability to
make projections about performance. You
should review your agency’s data before
it is submitted to the state office.
Don’t rely on magic to accomplish your goals!
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Community Action leaders need
to work together to ensure the
network is strong. • Since 2004, the network has had a standard
set for “indicators” of success that we have
reported on annually. These included set
Focus on descriptions of what has changed for
• “The overall health of a community action agency
encompasses more than just a technical compliance with Accountability individuals, families and communities.
specific program mandates. • As a part of the new CSBG Annual Report,
the indicators of success at the community
• In order for a CAA to be truly ‘healthy,’ it must be continually and family level have been revised.
striving to find better ways to use programmatic resources
to help people move out of poverty. • Some data collection processes and
systems may need to be revised to
• Programs operated by a CAA must contribute to the agency’s assure maximum accountability.
overall mission, and each program must achieve measurable
outcomes that help to change the lives of low‐income
people.

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Accountability
What the CAA Network Believes Indicators

• What do you measure?
• How do the services your agency delivers help move families to self
sufficiency and improve communities?
• How will you know?
• How does getting a food basket, Meals on Wheels or WIC help strengthen
vulnerable populations?
• How do Head Start services impact families?
• How does helping adults to get a GED or improve job skills really impact on
their family self sufficiency?
• What has changed in the community?
• How do the advocacy activities in which your agency staff, volunteers and
board members engage help move families to self sufficiency and improve
communities?
• How do partnerships work to give you more resources to help meet local
needs? Who is better off because of the partnership?
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