Page 32 - Site Visit

3/8/2021

Leadership As members of
The Board of Directors are like the leadership, you
What Owners of a ball team will help staff
Winning The Executive Director is like the
Looks Like Manager identify measures
and processes that
The funders, community, & clients are
like the fans who want to see results will let you know
when you have
“hit a home run”
and when you
have “won a
game.”

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• Clearly defined the performance
indicator (hit and get on base) • As a CAA leader, you are the
What related to the outcome (winning manager of the “team.” You will take
Baseball games) a leadership role in helping staff
has • Observed performance and kept Rate of identify what results are expected
for the families and communities you
Done. . . records Success serve. When you identify results that
are expected, you will try to estimate
• Analyzed the data how many people will be able to
achieve the results.
• Developed a benchmark of • Your agency will be tracking how
excellence based on the analysis
many people’s lives have been
• Publicized what they have learned changed and how communities have
(so the public knows that 30% is been improved.
excellent).

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Identifying Realistic Results

• For Community Action Agencies,
What changing lives and improving
communities is how we score runs
Winning and win games.
Looks Like • Community Action won’t change figure out what to do
Now we need to
lives without delivering services
efficiently, compassionately, and with it.
intelligently. We got the grant!
• Documenting the achievement of
results is how we prove that we are
a winning team.

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