Page 31 - Business Process Reengineering via Six Sigma Theory and Methodologies
P. 31
1. Problem, Project Charter / Template,
Process Start to Finish
2. Understanding the Current Processes
(Current “As Is” Process)
• As-Is Study – mapping current
4 Steps • Identifications of Problems, Issues
processes
• Analysis of root causes for
in BPR 3. Create To-Be (Future Process)
Inefficiencies
4.
Change Management
• Communication
• Training
• Organizational Re-design