Page 9 - Partnership Development

MATRIX TEAMS

 Matrix teams are a type of cross-functional team. However, they are characterized

by a “two-boss system”, where an individual in one department temporarily reports to
a different manager for various aspects of their work related to the project that the
team is working on.

An Example:

Carol is an architect who was given a task of making a design for a new product that
marketing provided an idea for and that R&D deemed feasible. By being included in this
project, she all of a sudden has two bosses: the first one is a project manager who’s
responsible the design being done and the other is Carol’s functional manager who is

responsible for her other work, unrelated to the new design project. Thus Carol has two
bosses, one for the project and one for her regular work.