Page 21 - Leadership Part 2

Handling Conflict

• Addressing lack of commitment
• Review commitments at the end of each

meeting and ensure all team members

are aligned • Creating Trust
• Make it clear to team members that it is • Communicate feelings as

ok to disagree but after a certain point well as ideas

the team still expects commitment to • ‘Walk the talk’

action. Are you on the bus? • Keep your word and
• Handling conflict effectively support others in doing so

• Examine your own attitudes towards • Demonstrate commitment

conflict and if you are not confident
about dealing with it learn the skills to

address it positively

• Establish team rules for handling conflict
successfully

• Agree with how your team members will

behave when conflict breaks out.