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National Performance Indicator 6.4 – Family Supports (Seniors, Disabled, and
Caregivers)
NPI 6.4: Low-income people who are unable to work, especially seniors, adults with
disabilities, and caregivers, for whom barriers to family stability are reduced or eliminated.
Requirements: NPI 6.4 collects data on unduplicated low-income participants who are unable to
work, such as seniors, disabled adults, or caregivers, who achieve outcomes as a result of
Community Action assistance.
Applicable Activities: NPI 6.4 collects outcome data on unduplicated participants who achieved
family support outcomes as a result of:
Free-standing services
- Services provided as part of case management, with a goal of eliminating or reducing
barriers to family stability
These supporting services often make the difference between success and failure in a low-
income family’s efforts to maintain a stable and supportive environment.
NPI 6.4 differs from NPI 1.2 (Employment Supports), in that outcomes reported in NPI 6.4
should only be for individuals who are unable to work, such as seniors, adults with disabilities,
and caregivers. However, these categories of individuals do not automatically require their
outcomes to be reported in NPI 6.4. Individuals who are able to work, even those who are
seniors, adults with disabilities, or caregivers, should be reported in NPI 1.2.
Outcomes of activities may be counted and reported for this indicator if they are viewed by the
agency and program participants as reducing or eliminating barriers to family stability for
vulnerable populations. Such activities include:
o Enrollment of children in before- or after-school programs
o Acquisition of child care or other dependent care services
o Acquisition of safe and affordable transportation or a driver’s license, or securing repairs
to an automobile that is the only transportation available to a vulnerable individual
o Obtained health care services for themselves or family member
o Obtained and/or maintained safe and affordable housing
o Obtained food assistance
o Obtained non-emergency energy assistance (LIHEAP, WX, State-local-private energy
programs)
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