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National Performance Indicator 6.5 – Service Counts
NPI 6.5: The number of services provided to low-income individuals and/or families.
Requirements: NPI 6.5 collects data on the number of services provided to meet a need and
strengthen family and other supportive systems.
Applicable Activities:
Agencies should report those services and resources that are provided to meet immediate, short-
term needs of low-income individuals and families. Community Action activities that generate
outcomes to be reported under this performance measure are:
o Food Boxes
o Pounds of Food
o Units of Clothing
o Rides Provided
o Information and Referral Calls
How to Report for NPI 6.5
National I.) Number of
Performance services
Indicator 6.5
Service
Counts (#)
For each of the subcategories of this service counts indicator the following data are required:
1. Number of services provided to low-income individuals and/or families.
NOTE: It is understood that an individual may receive more than one type of service or
the same type of service more than once. Since this indicator records service counts and
not unduplicated participants, services may be counted multiple times.
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