Page 39 - FCEA Proposal For Airport VIP Concierge Service Concession 2022_Neat

I. Other Relevant Information

1. Unique Advantage

1. All First Class Experience team members are skilled, friendly, well-mannered, and trained
to go the extra mile professionally, offering excellent top service
2. First Class Experience is a neutral non-biased company that works with all tourism and
service-providing companies in Aruba and internationally without being incompatible with
any DMC’s Tour Operators or Ground Handling Services.
3. The First Class Experience implemented a cohesive brand look and feel visible through the
website, up to the Hostess uniforms, from pre-arrivals out of the comfort of our client’s
homes to the after-sales experience.

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