Page 6 - FCEA Proposal For Airport VIP Concierge Service Concession 2022_Neat

A. Cover Letter

First Class Experience Aruba
Xiomara M Paskel- de Cuba
Santa Helenastraat # 9
Oranjestad

Aruba Airport Authority N.V.
Evaluation Committee
Attn: Mrs. Barbara Brown
Sabana Berde

th
Aruba, August 15 , 2022

Refs: RFP Aruba Airport VIP concierge service concession

Dear Evaluation Committee,

First Class Experience Aruba is grateful to the Aruba Airport Authority for the opportunity to run our
business successfully for over 6 years at Aruba’s Airport, giving a 5-star excellent, high quality and
professional service for many of our affluent visitors. And also, have committedly achieved reasonable
financial and investment returns. We are also very thankful to once again giving the opportunity to
participate in the RFP for the Airport VIP Concierge Concession for the continuity of a furthermore
outstanding and promising partnership with AAA.

As the pioneer that brought this business idea seriously to AAA in 2016 and with an exclusive agreement,
we are very proud to illustrate in this RFP precise, accurate, exact, and real figures as well as how our
hard works has paid off. Though with a natural disaster in between, we share how we have kicked back
up, stronger than ever. To proof our good will to evolve and grow together we started after having approval
given, begin this year a new section of First Class Experience with the last minute sales office. In 2 months
of having additional badges, and it will be shown in the figures, what we have envision. The revenue for
the company and for AAA has doubled thru our services for the month of July 2022 although also in
comparison with 2021.

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