Page 11 - FCEA Proposal For Airport VIP Concierge Service Concession 2022_Neat
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First Class Experience Traffic 2017 - 2022

               9000
                                                                                                     7794
               8000

               7000                                                                     6008
               6000
               5000

               4000                                           3317
                                                 3155
               3000
                                    1696                                   1837
               2000

               1000     296
                 0
                        2016         2017         2018         2019         2020         2021     YTD July 2022



            In addition, to the above, our strategy evolved to provide personalized service comparable to a “white-
            glove service.” This new thinking characterized itself by amplifying our focus even more on attention to
            detail, convenience, ease of travel, and emotional fulfillment—A high-standard service tailored to each

            customer’s specific and unique needs. FCEA formula has demonstrated success, YTD July 2022, the
            FCEA clientele increased to 7,794 clients, surpassing 2021 results (6,008 clients). When comparing the
            YTD July 2022 results to YTD July 2021 results, FCEA traffic grew by 216%. Year-end 2022, FCEA is
            forecasting a growth in traffic of 200%.


            First Class Experience Paid Concession Fee to AAA 2019 - 2022

                                Paid Concession Fee      Difference Concession fee            Total to be paid:
                                                                                                282,743.06
              300,000.00
                                                                          Total paid:
                                                                         230,370.48
              250,000.00


              200,000.00
                              Total paid:                                                       238,748.65
              150,000.00       122,196.17
                                                    Total paid:           193,800.65
              100,000.00     49,458.74               73,725.46

                                                    20,628.88
               50,000.00
                             72,737.43
                                                    53,096.58              36,569.83             43,994.41
                    -
                               2019                   2020                   2021               YTD July 2022

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