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A14   LOCAL
                 Saturday 18 January 2020

            Pilot project of the Aruba Tourism Authority

            First group of the Aruba Quality Seal (AQS) is certified
























            ORANJESTAD      —    Aruba  program  is  designed  to  the island for over 25 years,   list of criteria which are ap-  gram. These are just a few
            Tourism  Authority  (A.T.A.)  promote and measure the  was  in  charge  of  this  pilot   plicable to the Aruba Qual-  of the benefits when taking
            acknowledges  the  neces-    quality of the product and  project and also served as    ity Seal. This criteria will be  part  in  the  Aruba  Quality
            sity of always being a step  service  provided  by  local  an  advisor  to  guarantee   used to check the different  Seal program.
            ahead  in  order  for  Aruba  businesses  with  the  pur-  an integral and productive   businesses.
            to  remain  competitive  in  pose  for  them  to  surpass  project.
            the  international  market.  their  expectations  to  their                            During  the  pilot  phase,  Certified  businesses  of  the
            Therefore  A.T.A.  took  the  consumers.   A.T.A.   trusts  During  the  investigative   which  had  a  duration  of  pilot project
            initiative to start a certifica-  that AQS will  be a tool for  and  collective  phase  of   10  months,  a  total  of  14  During a special ceremony
            tion program for local busi-  development  and  help  to  this  program  a  total  of  12   companies in the sectors of  of this pilot project different
            nesses.                      improve the level of profes-  international   programs    retail,  restaurants  and  ac-  companies  received  their
                                         sionalism  and  standards  in  were  evaluated.  Different   tivities  participated.  More  certification.
            What is Aruba Quality Seal-  our  tourism  industry.  QESH  dialogs  with  experts  and   sectors will be added in the  Certified  restaurants:  Que
            AQS?                         Services,  a  local  certified  potential  participants  took   future.  The  Aruba  Quality  Pasa  -  Gianni’s  &  Azia  –
            The  Aruba  Quality  Seal  business,  established  on  place in order to develop a     Seal program consist of an  Westdeck  –  One  Happy
                                                                                                   online/digital  platform  in  Bowl
                                                                                                   order  to  facilitate  the  pro-  Certified  shops:  Cosecha
                                                                                                   cess which makes it easier  -  Aruba  Aloe  –  Maggy’s
                                                                                                   to register, participate and  Store – Rage Silver
                                                                                                   receive guidance.            Certified  Tour  Operators:
                                                                                                                                Clear Kayak - Red Sail Sport
                                                                                                                                –  Fofoti  –  Kinikini  –  Balashi
                                                                                                   What  are  the  benefits  of  Brewery Tour
                                                                                                   such  program  for  a  busi-
                                                                                                   ness?                        “Additional  to  the  Aruba
                                                                                                   Some  of  the  benefits  for  Quality  Seal  the  Aruba
                                                                                                   businesses  which  success-  Tourism  Authority  as  ‘Des-
                                                                                                   fully  completed  this  certi-  tination   Marketing   and
                                                                                                   fication  is  that  consumers  Management     Organiza-
                                                                                                   will  be  more  satisfied  with  tion’  of  Aruba  is  proud  to
                                                                                                   the  service  they  will  re-  also  count  with  two  pro-
                                                                                                   ceive  and  they  will  have  grams directed to increase
                                                                                                   more  trust  in  the  business  the  level  of  service  which
                                                                                                   since  they  are  operating  are the Happy Information
                                                                                                   according to certain stan-   Officers (HIO) and the Aru-
                                                                                                   dards  and  compliances.  ba  Certification  Program
                                                                                                   Businesses  may  also  expe-  (ACP), both resembling un-
                                                                                                   rience  an  increase  in  their  der  the  Aruba  Excellence
                                                                                                   income  and  more  stability  Foundation.  These  are  all
                                                                                                   and  the  employees  moral  instruments that contribute
                                                                                                   will increase.               to a qualitative experience
                                                                                                                                of  our  destination”,  says
                                                                                                   An  international  program  Ronella  Tjin  Asjoe-Croes,
                                                                                                   of this style is normally very  CEO of A.T.A..
                                                                                                   expensive but A.T.A.  made
                                                                                                   it  possible  to  subsidize  the  A.T.A.  would  like  to  thank
                                                                                                   majority  of  this  program.  everyone  who  made  this
                                                                                                   Besides  maintaining  the  program possible and also
                                                                                                   cost low for the businesses  would like to encourage lo-
                                                                                                   they  also  offer  incentives  cal companies to join in this
                                                                                                   and  discounts  to  partici-  program  that  focuses  on
                                                                                                   pating  companies.  AQS  the quality, dedication and
                                                                                                   will  promote  these  certi-  service offered to your cus-
                                                                                                   fied  companies  on  differ-  tomers.  More  information
                                                                                                   ent  platforms  in  order  to  on  this  program  can  be
                                                                                                   add more value to the pro-   found at www.aqs.aw.q
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