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                                                                                                  BUSINESS Thursday 21 april 2022
             As shares plunge, Netflix takes aim at password sharing



            By MICHAEL LIEDTKE                                                                                                  help it build upon its current
            SAN FRANCISCO (AP) — A                                                                                              221.6 million worldwide sub-
            sharp  drop  in  subscribers                                                                                        scribers, the moves also risk
            sent Netflix shares into freef-                                                                                     alienating customers to the
            all Wednesday, forcing the                                                                                          point they cancel.
            company  to  consider  ex-                                                                                          Netflix was previously stung
            perimenting  with  ads  and                                                                                         by a customer backlash in
            --  hold  onto  your  remote                                                                                        2011 when it unveiled plans
            --  cracking  down  on  mil-                                                                                        to  begin  charging  for  its
            lions  of  freeloaders  who                                                                                         then-nascent     streaming
            use  passwords  shared  by                                                                                          service,  which  had  been
            friends or family.                                                                                                  bundled  for  free  with  its
            Looming     changes     an-                                                                                         traditional   DVD-by-mail
            nounced     late   Tuesday                                                                                          service  before  its  interna-
            are  designed  to  help  Net-                                                                                       tional  expansion.  In  the
            flix  regain  momentum  lost                                                                                        months after that change,
            over  the  past  year.  Pan-                                                                                        Netflix lost 800,000 subscrib-
            demic-driven    lockdowns                                                                                           ers, prompting an apology
            that drove binge-watching                                                                                           from  Hastings  for  botching
            have  lifted,  while  deep-                                                                                         the  execution  of  the  spin-
            pocketed rivals such as Ap-                                                                                         off.
            ple  and  Walt  Disney  have                                                                                        Tuesday's  announcement
            begun  to  chip  away  at  its                                                                                      was  a  sobering  come-
            vast  audience  with  their   This Aug. 13, 2020, photo shows a logo for Netflix on a remote control in Portland, Ore.   down  for  a  company  that
            own streaming services.                                                                            Associated Press  was buoyed two years ago
            Netflix's  customer  base  fell                                                                                     when  millions  of  consum-
            by 200,000 subscribers dur-  midday Wednesday. If the  pay for the four in our fam-    pand  a  trial  program  it  ers corralled at home were
            ing   the   January-March  stock  closes  at  this  level,  ily, even if it was more," he  has  been  running  in  three  desperately  seeking  diver-
            quarter,  the  first  contrac-  the  selloff  will  have  wiped  said.  "We  love  the  service  Latin American countries —  sions  —  a  void  Netflix  was
            tion  the  streaming  service  out  nearly  two-thirds  of  and what it offers."       Chile, Costa Rica and Peru.  happy to fill. Netflix added
            has  seen  since  it  became  Netflix's market value since  The  Los  Gatos,  California,  In these locations, subscrib-  36 million subscribers during
            available  throughout  most  the end of last year, erasing  company  estimated  that  ers  can  extend  service  to  2020, by far the largest an-
            of the world other than Chi-  $170  billion  in  shareholder  about  100  million  house-  another  household  for  a  nual growth since its video
            na six years ago. The drop  wealth  in  less  than  four  holds worldwide are watch-   discounted price. In Costa  streaming service's debut in
            stemmed in part from Net-    months.                      ing its service for free by us-  Rica,  for  instance,  Netflix  2007.
            flix's  decision  to  withdraw  The impact on current Netf-  ing the account of a friend  plan  prices  range  from  $9  But  Hastings  now  believes
            from  Russia  to  protest  the  lix customers won't be clear  or another family member,  to  $15  a  month,  but  sub-  those  outsized  gains  may
            war against Ukraine, result-  for  some  time.  To  David  including  30  million  in  the  scribers  can  openly  share  have  blinded  manage-
            ing in a loss of 700,000 sub-  Lewis in Norwalk, Connecti-  U.S. and Canada.           their  service  with  another  ment. "COVID created a lot
            scribers. Netflix projected a  cut,  it's  doesn't  seem  like  "Those  are  over  100  million  household for $3.  of noise on how to read the
            loss of another 2 million sub-  a  big  deal.  Lewis  shares  a  households  already  are  Netflix offered no addition-  situation," he said in a video
            scribers in the current April-  premium plan with his three  choosing  to  view  Netflix,"  al information about how a  conference Tuesday.
            June quarter.                adult children and some of  Netflix  CEO  Reed  Hastings  cheaper ad-supported ser-    Netflix  began  heading  in
            The  steep  erosion,  which  their  friends  and  says  they  said. "We've just got to get  vice tier would work or how  a  new  direction  last  year
            follows  a  year  of  progres-  will  keep  it,  even  if  they  paid  at  some  degree  for  much it would cost. Anoth-  when its service added vid-
            sively  slower  growth,  has  have to cut off the friends  them."                      er  rival,  Hulu,  has  long  of-  eo games at no additional
            given Netflix investors major  and each pay for their own  To  prod  more  people  to  fered an ad-supported tier.  charge  in  an  attempt  to
            jitters. The company's stock  accounts.                   pay for their own accounts,  While  Netflix  clearly  be-  give  people  another  rea-
            was down as much as 37%  "We would keep Netflix and  Netflix  indicated  it  will  ex-  lieves  these  changes  will  son to subscribe.q

            IMF, World Bank chiefs warn of debt squeeze in poor nations



            By PAUL WISEMAN              mounting  on  developing  distress''  —  an  alarming  government  debts  in  low-     ports and freight yards. De-
            AP Economics Writer          countries, and we need to  threshold  reached  when  income  countries  will  sur-     liveries  slowed  and  prices
            WASHINGTON  (AP)  —  The  move urgently towards so-       their debt payments equal  pass 50% of gross domestic  rose.
            heads  of  the  Internation-  lutions.''                  half the size of their national  product  —  the  broadest  The IMF now forecasts that
            al  Monetary  Fund  and  Malpass said the "debt cri-      economies.  Countries  that  measure of economic out-     consumer  prices  will  jump
            the  World  Bank  warned  sis''  is  a  topic  of  extensive  strain to pay their creditors  put — this year, up from less  8.7% this year in emerging-
            Wednesday  that  rising  in-  discussion'  at  this  week's  will  also  struggle  to  help  than  44%  in  the  pre-pan-  market  and  developing
            terest  rates  are  squeezing  Spring  meetings  of  the  their  poorest  citizens  at  a  demic year 2019.         countries  and  5.7%  in  ad-
            the  world's  poorest  coun-  World  Bank  and  IMF,  al-  time when the Ukraine war  Globally,    the    massive  vanced  economies,  most
            tries  as  they  struggle  with  ready dominated by other  is disrupting food shipments  economic  assistance  has  since 1984.
            the  coronavirus  and  soar-  daunting   issues   includ-  and  pushing  food  prices  worked,  fueling  an  unex-  In  response,  the  world's
            ing food prices.             ing the war in Ukraine, the  higher.                      pectedly  quick  recovery  central  banks  —  led  by
            There  is  "a  huge  buildup  coronavirus pandemic and  Countries around the world  from  2020's  pandemic  re-     America's  Federal  Reserve
            of  debt,  especially  in  the  a slowing global economy.  piled on debt to shield their  cession.                  — are raising interest rates
            poorest  countries,''  World  IMF   managing    director  economies from the ravag-    But  the  rebound  caught  to  combat  rising  prices.
            Bank  President  David  Mal-  Kristalina  Georgieva  told  es of the coronavirus pan-  businesses by surprise. They  Higher  rates  will  increase
            pass  said  in  a  press  con-  reporters  Wednesday  that  demic  and  the  lockdowns  scrambled to meet surging  the  debt  burden  —  most
            ference.  "As  interest  rates  60%  of  low-income  coun-  meant to contain it.       customer  demand,  which  painfully in the world's poor-
            rise, the debt pressures are  tries  were  in  or  near  "debt  The  IMF  forecasts  that  overwhelmed   factories,  est countries.q
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