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A24    TECHNOLOGY
                Monday 5 February 2018


















            Apple, once again, has a bad case of the iPhone jitters




            By MICHAEL LIEDTKE           $200 to $300 less.                                                                     quickly  faded.  Those  con-
             AP Technology Writer        The  first  clues  about  con-                                                         cerns are the primary rea-
            SAN  FRANCISCO  (AP)  —      sumers’  interest  in  the                                                             son Apple’s stock had fall-
            Apple  is  making  more      iPhone  X  emerged  Thurs-                                                             en  about  7  percent  since
            money  than  ever,  but  it   day  with  the  release  of                                                           hitting an all-time high two
            still  doesn’t  seem  to  be   Apple’s  fiscal  first-quarter                                                       weeks  ago.  The  shares  re-
            enough to keep everyone      earnings  report.  That  pe-                                                           covered some of those re-
            happy.  Not  with  conspira-  riod covered the final three                                                          cent losses after the quar-
            cy theories swirling around   months of last year, includ-                                                          terly  numbers  came  out,
            Apple’s  secret  slowdown    ing  the  early  November                                                              gaining $5.62 to $173.40 in
            of  older  iPhones  while  a   debut of the iPhone X.                                                               after-market trading.
            cloud of uncertainty looms   Apple  sold  77.3  million                                                             The  iPhone  X  is  unlike  any
            over its high-priced iPhone   iPhones  in  the  quarter,                                                            other  iPhone  in  the  de-
            X.                           about 1 million fewer than                                                             cade-long  history  of  Ap-
            It’s  a  reality  check  for  a   at  the  same  time  in  the                                                      ple’s  best-selling  product
            company       accustomed     previous  year,  which  in-  In this Friday, Nov. 3, 2017, file photo, a customer hands over   line.  It  features  a  brighter
            to  an  unflinchingly  loyal   cluded   an    additional  cash as she pays for an iPhone X at the Apple Store on New   screen  that  spans  the  de-
            customer  base.  Apple  ex-  week  because  of  quirk  in  York’s Fifth Avenue.                                     vice  from  edge  to  edge,
            pected buyers to embrace     the  calendar.  Despite  the                                          Associated Press   and boasts facial recogni-
            the  iPhone  X  as  a  revolu-  smaller  window  of  time,  is  available  as  part  of  Ap-  it as its top-selling model in   tion technology for unlock-
            tionary  device  worth  its   analysts  had  predicted  ple’s apology for not being  every week since its release   ing  the  device  and  other
            $1,000 price, but it’s still not   Apple would sell 80 million  more  forthcoming  about  in early November.        features.
            clear  how  many  people     iPhones in the past quarter,  what it did.                “We  feel  fantastic  about   Although  those  changes
            are  willing  to  ante  up,  es-  according to FactSet.   “Once you get past all the  the results,” Cook said in a   appear to be winning over
            pecially with other recently   What’s   more,   consum-   enthusiasts  who  want  the  conference  call  with  ana-  consumers  who  flock  to
            released models selling for   ers  disillusioned  with  the  iPhone X, you get down to  lysts.  “The  most  important   the  latest  in  technology,
                                         slowdown  of  their  devices  a  lot  of  people  who  think  thing  for  us  isn’t  really  the   facial recognition technol-
                                         may  be  even  less  inclined  $1,000 is a lot of money for  numbers. It’s customer sat-  ogy may be turning off po-
                                         to  upgrade  in  the  months  a phone,” said analyst Bob  isfaction and customer sat-  tential  buyers  more  com-
                                         ahead.                       O’Donnell  of  the  research  isfaction  is  literally  off  the   fortable  with  the  familiar
                                         Apple  attributed  the  slow-  firm  Technalysis.  “We  may  charts on iPhone X.”      home  button  on  all  other
                                         down  to  its  effort  to  pre-  be  getting  near  the  peak  But  Apple’s  revenue  fore-  iPhones, O’Donnell said.
                                         vent  unexpected  crashes  of the smartphone market,  cast for the current quarter     Apple doesn’t break down
                                         caused  by  aging  batter-   and  that  impacts  every-   fell below analysts’ already   iPhone sales by model, in-
                                         ies, and it’s now offering to  one, including Apple.”     diminished   expectations,   stead reporting only the to-
                                         replace those batteries for  Apple  CEO  Tim  Cook  told  fueling fears that early ap-  tal number all phones sold.
                                         just  $29.  That  $50  discount  a different story, describing  petite for the iPhone X has   That  practice  forces  ana-
                                                                                                                                lysts  to  do  a  bit  of  guess-
                                                                                                                                work based on the limited
                                                                                                                                information   that   Apple
                                                                                                                                provides.
                                                                                                                                One    inescapable    con-
                                                                                                                                clusion  is  that  the  higher
                                                                                                                                prices of the iPhone X and
                                                                                                                                the  other  two  other  new
                                                                                                                                models,  the  iPhone  8  and
                                                                                                                                iPhone  8  Plus,  are  propel-
                                                                                                                                ling  Apple’s  earnings  and
                                                                                                                                sales  to  record  levels.  Ap-
                                                                                                                                ple  sold  its  iPhones  for  an
                                                                                                                                average  of  $796  during
                                                                                                                                the past quarter, a roughly
                                                                                                                                $100 increase from the pre-
                                                                                                                                vious year.
                                                                                                                                That  helped  lift  Apple’s
                                                                                                                                profit  12  percent  from  the
                                                                                                                                previous  year  to  $20.1  bil-
                                                                                                                                lion  while  revenue  surged
                                                                                                                                13   percent    to   $88.3
                                                                                                                                billion.q
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