Page 19 - Workplace English

Making visitors feel welcome I Unit 4

Language tip

When you offer a visitor refreshments, make sure you sound friendly and
enthusiastic. You can do this by making your voice go up at the end of the
question, for example, Would you like a cup of coffee? 71

Speaking

6 You have two visitors to your office. Read the instructions and Look after
os-09 them until your boss arrives. Play Track 08 and speak after the beep. You
co start. Then Listen to Track 09 to compare your conversation.
You {Ask if you can take the visitors' coats.)
Visitor 1 Thank you.
Visitor 2 Here you are.
You {Offer them a seat.)
Visitor 1 Thanks.
You {Ask if they want some coffee or juice.)
Visitor 1 I'd like some coffee, please.
You {Ask what Visitor 2- /vfr Carter- would like.)
Visitor 2 I'd like some orange juice.
You {Say your boss, /vfs Kennedy, is in a meeting.}
Visitor 1 No problem.
You {Say she will arrive soon.)
Visitor 2 Thanks.

Workplace English I 21